Technical Writer & Admin Support Specialist

Techniplas; Dalton (GA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Techniplas is seeking a hybrid role combining clear, accurate technical documentation with day-to-day administrative support for the department. The ideal candidate translates complex information into user-friendly content while keeping office operations running smoothly.

You will work with engineers, product managers, support teams, and other stakeholders to produce manuals, SOPs, FAQs, and knowledge base articles, while managing calendars, meetings, and documentation standards.

Qualifications

• Bachelor's degree in English, Communications, Technical Writing, or related field (or equivalent experience).
• 2+ years of experience in technical writing, documentation, or a related administrative role.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office / Google Workspace.
• Ability to manage multiple projects and deadlines simultaneously.

Responsibilities

• Create, edit, and maintain technical documentation including user guides, manuals, SOPs, FAQs, and knowledge base articles.
• Collaborate with subject matter experts (engineers, product managers, support teams) to gather information and ensure accuracy.
• Translate complex technical concepts into clear, concise content for diverse audiences.
• Maintain document version control and ensure content is up to date across all platforms.
• Develop and enforce style guides and documentation standards.
• Review and proofread materials for grammar, clarity, and consistency.
• Create diagrams, screenshots, and visual aids to support written content.
• Manage calendars, schedule meetings, and coordinate appointments for team members/leadership.
• Prepare correspondence, reports, presentations, and meeting minutes.
• Organize and maintain physical and digital filing systems.
• Handle incoming calls, emails, and general inquiries.
• Order and track office supplies and equipment.
• Assist with onboarding new employees (paperwork, orientation materials).
• Support event planning and logistics for team meetings or company events.
• Process expense reports and basic invoicing as needed.

Skills

Clear and concise writing

Interpersonal skills

Time management

Problem solving

Discretion with confidential info

Education

Bachelor's degree in English, Communications, Technical Writing, or related field

Tools

Microsoft Office / Google Workspace

Confluence

MadCap Flare

Adobe FrameMaker

Markdown

Job description

Techniplas is seeking a hybrid role combining clear, accurate technical documentation with day-to-day administrative support for the department. The ideal candidate translates complex information into user-friendly content while keeping office operations running smoothly.

You will work with engineers, product managers, support teams, and other stakeholders to produce manuals, SOPs, FAQs, and knowledge base articles, while managing calendars, meetings, and documentation standards.