Technical Writer 3

JOHNSON SERVICE GROUP; Birmingham (AL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k)

Job summary

Johnson Service Group (JSG) is seeking an experienced Technical Writer for a three-year contract in the Birmingham, AL area. This role focuses on producing technical manuals, online help systems, and training materials.

The writer will liaise with customers, engineering teams, and support services to ensure accurate and clear documentation. The ideal candidate has experience in newsletters, strong writing and editing skills, and familiarity with engineering terminology.

Qualifications

• Experience in writing and putting together a newsletter.
• Ability to convey technical material in a concise understandable manner.
• Being highly organized and able to plan ahead.
• Creativity and graphics work is ideal.
• Familiarity with engineering terminology preferred.
• Oversee and coordinate work performed.
• Review, edit, and coordinate production of publications.

Responsibilities

• Serve as the liaison between customer and support services, including graphic design, typing and document processing support, editing, proofing, and quality control.
• Understand company processes, products, and services to proactively address customer needs.
• Oversee and coordinate work performed to meet client needs and deadlines.
• Communicate project status with client and adjust workload or resources as needed.
• Create, maintain, and update user manuals, technical manuals, online help systems, and training materials.
• Editing and publishing tasks: planning, design, development, and deployment of new publications and revisions.
• Collaborate with SMEs to ensure accuracy of communication and details.

Skills

Technical writing

Editing

Documentation

Graphic design

Communication

Project coordination

Tools

SharePoint

Watts Up

Survey tool

Job description

** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Technical Writer to fill a three-year contract assignment in the Birmingham, AL area.This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.Date: 08/18/2026Job Title: Technical Writer 3Work Location: Birmingham, ALRequirements:Sample Work RequiredDesired Experience:Experience in writing and putting together a newsletter highly sought outThe ability to convey technical material in a concise understandable mannerBeing highly organized and able to plan ahead is especially neededCandidate that has creativity, brainstorming capabilities, and graphics work is ideal (basically a mix of technical and creative)Responsibilities:Serve as the liaison between customer and support services functional providers, including graphic design, typing and document processing support, editing, proofing, quality control support, CD production, printing services, and vendors.Understand Company processes, products, and services to proactively address customer needs.Familiarity with engineering terminology preferred.Oversee and coordinate work performed.Ensure completion in a timely and cost-efficient manner to meet customer needs.Communicate project status with client and adjust workload and/or request resources according to client needs.Review, edit, proof, and coordinate production of publications in accordance with applicable standards.Create, maintain, and update user manuals, technical manuals, online help systems, training materials, and other technical documents.Publication production includes ensuring the accuracy and legibility of all published material (paper and electronic), adherence to Company Standards and applicable style guides, and correct assembly and print quality of all printed material.Editing, which includes the following:Collaborating on the planning, design, development, and deployment of new publications (printed reports and/or Web sites) and revisions to existing publicationsCompiling input from multiple sources and provide suggestions and guidance on document cohesion and consistencyProviding research, writing, document consultation, and development/design services to clients.Oversee various communication platforms, including web, Watts Up, survey utility, and some SharePoint sites.Compile/produce reports.Tabulate and analyze survey data.Collaborate with product managers, engineers, and other stakeholders to understand product details and requirements.Research, write, edit, and proofread technical data to produce clear and concise documentation for technical and non-technical users.Must be a team player and willing to write as well as assist with other projectsWorking with Subject Matter Experts to ensure accuracy of communication and the details withinIs this position supporting a government-related project? NoDoes this position require driving (excluding commute)? NoDoes this position require personal protective equipment (PPE)? NoEstimated Start Date: 09/08/2026Estimated Duration of Job Assignment: 09/07/2029JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650