Technical Writer

Computer Task; Village of Fairport (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

CTG, a Fortune 500 company, is seeking a Technical Writer to develop, update, and improve technical documentation for manufacturing and engineering teams in Fairport, NY. You will create work instructions, SOPs, troubleshooting guides, and job aids, collaborating with engineers and operators to research technical information and ensure clarity and accuracy.

The ideal candidate has 3+ years of technical writing experience, excellent editing and communication skills, and strong MS Office

Qualifications

• 3+ years of technical writing experience
• Experience creating work instructions, SOPs, troubleshooting guides, or technical documentation
• Strong research, organization, editing, and communication skills
• Proficiency with Microsoft Office

Responsibilities

• Develop, update, and improve technical documentation for manufacturing and engineering teams.
• Create work instructions, SOPs, troubleshooting guides, and job aids.
• Collaborate with engineers, subject matter experts, and operations teams to research technical information.
• Edit and proofread materials for clarity, consistency, and quality while managing documentation projects and deadlines.

Skills

Technical writing

Editing

Communication

Research

Collaborative work

Education

Bachelor’s degree in English / Communications / Technical Writing / Engineering / Science or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Windchill

Job description

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Technical Writer.

Type: Contract
Job Title: Technical Writer
Location: Fairport, NY
Candidates must be able to commute and work onsite in Fairport, NY
Pay Rate: Based on experience
Work Hours: M-F 8am-5pm
Education: Bachelor’s degree in English, Communications, Technical Writing, Engineering, Science, or related field

Description

Develop, update, and improve technical documentation for manufacturing and engineering teams, including work instructions, SOPs, troubleshooting guides, and job aids. Collaborate with engineers, subject matter experts, and operations teams to research technical information and create clear, accurate documentation. Edit and proofread materials for clarity, consistency, and quality while managing documentation projects and deadlines.

Requirements

• 3+ years of technical writing experience
• Strong technical writing, editing, and proofreading skills
• Excellent written communication and attention to detail
• Ability to understand and document technical processes
• Strong MS Office skills, including Word, Excel, PowerPoint, Outlook, and Teams
• Ability to work independently and collaboratively in a fast-paced environment
• PTC Windchill experience is a plus
• Manufacturing, engineering, or optics knowledge is a plus

Qualifications

• 3+ years of technical writing experience
• Experience creating work instructions, SOPs, troubleshooting guides, or technical documentation
• Strong research, organization, editing, and communication skills
• Proficiency with Microsoft Office

Additional Information

• No third party resumes will be accepted
• Drug testing and/or other employment-related inquiries may be conducted
• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
• CTG is an Equal Employment Opportunity employer
• CTG is an E-Verify Company

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results‑driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.