Technical Writer

Peraton; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Peraton Health, State and Local Sector is seeking a technical writer to join our Medicare FFS documentation team. You will lead the creation, organization, and maintenance of program documentation for Medicare Part A, Part B, and DME contracts, ensuring clarity, accuracy, and contract compliance.

This role partners with engineering, development, and operations to capture system functionality, document interfaces, and keep artifacts aligned with current system behavior.

Qualifications

• Bachelor's degree or 6+ years of related experience as an alternative.
• 2–5 years developing and maintaining technical documentation in IT/software/systems.
• Experience creating system-level docs: architecture diagrams, interfaces, data dictionaries, user guides.
• Ability to translate SME/engineer/system artifacts into clear documentation.
• Experience managing a documentation repository (Confluence, SharePoint, Git-based).
• Proficiency with Office Suite, Visio, Lucidchart, Confluence, Jira.
• Excellent attention to detail and organization across multiple documents.
• Strong written and verbal communication in a cross-functional environment.
• Must be able to obtain and maintain Public Trust clearance; US Citizen.

Responsibilities

• Develops, updates, and maintains technical documentation for the DME program: System Architecture Diagrams, Interface Catalogs, Data Dictionaries, User Guides, SOPs, and runbooks.
• Ensures documentation is revised and published within 10 business days of system updates, per contract requirements.
• Establishes and enforces documentation standards, templates, version controls, and style guidelines.
• Maintains a centralized document repository; tags, archives, and shares with authorized stakeholders.
• Collaborates with architects, developers, engineers, analysts, and operations staff to collect information and validate updates.
• Translates complex technical concepts into clear documentation for technical and non-technical audiences.
• Conducts audits to identify gaps or outdated content and coordinates updates with teams.
• Supports onboarding docs, training materials, release notes, and knowledge-base articles.
• Assists with compliance documentation and artifact preparation for reviews and audits.
• Participates in Agile ceremonies and release planning to anticipate documentation needs.

Skills

Strong written communication

Verbal communication

Attention to detail

Cross-functional collaboration

Education

Bachelor's degree in Technical Communication/IT/CS/English or related field

Tools

Confluence

SharePoint

Git-based platforms

Microsoft Office Suite

Visio

Lucidchart

Jira

GitHub

Job description

Required Qualifications

• Bachelor's degree in Technical Communication, Information Technology, Computer Science, English, or a related discipline with 2+ years of relevant experience; or a High School diploma with 6+ years of directly relevant experience.

• 2–5 years of experience developing andmaintainingtechnical documentation within an IT, software development, or systems engineering environment.

• Demonstrated experience creating system-level documentation such as architecture diagrams, interface specifications, data dictionaries, and user guides.

• Strong ability to interpret technical information from SMEs, engineers, and system artifacts and translate it into clear,accuratedocumentation.

• Experience managing a documentation repository using tools such asConfluence, SharePoint, Git-based platforms, or similar systems.

• Proficiencywith documentation, diagramming, and collaboration tools includingMicrosoft Office Suite, Visio,Lucidchart, Confluence, and Jira.

• Exceptional attention to detail and organizational skills, with the ability tomaintainaccuracy across multiple concurrent documents.

• Strong written and verbal communication skills with the ability to work effectively in a cross-functional environment.

• Must be able to achieve andmaintainaPublic Trustclearance.
• US Citizen.

Preferred Qualifications

• Experience supporting federal government programs or working within a highly regulated environment.

• Experience withMedicare DME, Medicare Part A, Medicare Part B, or the Medicare Common Working File (CWF) specific processing systems.

• Experience working with or in support ofCMSprograms or contracts.

• Familiarity withAgile orSAFemethodologies and participation in Agile Scrum teams.

• Experience documenting system integrations involving legacy mainframe systems, cloud environments, or hybrid architectures.

• Working knowledge of claims processing systems, enterprise data flows, or large-scale system maintenance efforts.

• Experience applying formal documentation standards such as style guides, templates, and terminology catalogs.

• Familiarity withGitHubor similar source code management and collaboration tools.

• Ability to develop visuals and technical diagrams using industry-standard tools.

The Peraton Health, State and Local Sector is seeking a Technical Writer to join us in supporting and maintaining the Medicare FeeForService claims processing system. In this role, you will lead the creation, organization, and maintenance of program documentation for the Medicare Part A, B and Durable Medical Equipment (DME) contracts, ensuring clarity, accuracy, and compliance across a complex systems environment.

This role plays a critical part in capturing system functionality, documenting architecture and interfaces, and supporting the program through high-quality technical artifacts. The Technical Writer will work closely with engineering, development, and operations teams to ensure all documentation reflects current system behavior and meets contractual requirements at the Centers for Medicare & Medicaid Services (CMS).

Responsibilities

• Develops, updates, andmaintainscomprehensive technical documentation for the DME program, including System Architecture Diagrams, Interface Catalogs, Data Dictionaries, User Guides, Standard Operating Procedures (SOPs), and operational runbooks.

• Ensures all documentation is revised and published within 10 business days of system updates, enhancements, or changes,in accordance withcontract requirements.

• Establishes, implements, and enforces documentation standards, templates, version controls, and style guidelines to ensure consistency and quality across all program artifacts.

• Maintains and organizes a centralized document repository; ensures documentation is properly tagged, archived, and accessible to authorized stakeholders.

• Collaborates closely with architects, developers, engineers, analysts, and operational staff to collectaccurate information,validateupdates, and ensure documentation reflects the current system state.

• Translates complex technical concepts into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences.

• Conducts periodic audits of documentation toidentifygaps, misalignments, or outdated content, and coordinates corrective updates with relevant teams.

• Supports the creation of internal and external communication materials, including onboarding documentation, training materials, release notes, and knowledge-basearticles.

• Assistswith compliance documentation and artifact preparation for reviews, audits, and program deliverables.

• Participates in Agile ceremonies and release planning sessions toanticipateand plan for upcoming documentation needs.