Technical Writer

TechFlow Inc; Montgomery (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

ESOP

401k with Roth

Paid time off

Holidays 11

Medical/Dental/Vision

Life & AD&D insurance

Employee Assistance Program

Wellness resources

Training & development

Voluntary benefits

Job summary

TechFlow is seeking a Technical Writer / Documentation Specialist to support a DoD software modernization program in Montgomery, AL. You will develop and manage comprehensive documentation across the full lifecycle, ensuring accuracy, currency, and compliance with DoD standards.

You will collaborate with software engineers, architects, DevSecOps, and program leadership to craft system design docs, user guides, SOPs, and acquisition artifacts, while leveraging AI tools to improve quality and

Qualifications

• Bachelor's degree in a related field; DoD experience preferred.
• Minimum 3 years technical writing for DoD software programs.
• Experience documenting software systems, architecture, and operational procedures.
• Experience with version-controlled documentation repositories and collaborative platforms.
• Proficiency with government-approved AI tools and modern digital authoring tech.
• Familiarity with DoD acquisition standards and software lifecycle docs.
• Excellent written communication, editing, and document management skills.
• Active Secret Security Clearance.

Responsibilities

• Create, edit, and maintain technical documentation across the SDLC and acquisition artifacts.
• Produce system design docs, architecture diagrams, data dictionaries, and SOPs.
• Develop user guides, admin manuals, training materials, release notes, and operation docs.
• Document ETL processes, data flows, and reporting procedures.
• Maintain version-controlled docs in Government-approved repositories.
• Establish templates, style guides, and standards for consistent program deliverables.
• Collaborate with engineers, architects, and Gov stakeholders; translate complex concepts.
• Support risk management by documenting risks, mitigations, and decisions.
• Leverage AI and digital authoring tools to improve quality and compliance.
• Participate in Agile ceremonies and keep documentation updated in sprints.

Skills

Technical writing

Documentation standards

Clear communication

Agile ceremonies

Team collaboration

Security clearance

Education

Bachelor's degree in Computer Science, Information Technology, Engineering or related field

Tools

Git

Visio

Lucidchart

Confluence

Job description

TechFlow is seeking a Technical Writer / Documentation Specialist to support a mission-critical DoD software development and modernization program in Montgomery, AL. This program provides software development and technical support services to sustain, enhance, and optimize a critical customer system through secure, scalable, and maintainable software solutions.

The Technical Writer will develop, maintain, and manage comprehensive technical documentation supporting the full software development lifecycle, including system design, software architecture, user documentation, operational procedures, and acquisition artifacts. Working closely with software engineers, architects, database administrators, DevSecOps engineers, testers, and program leadership, this role will ensure technical documentation is accurate, current, well organized, and compliant with Department of Defense documentation standards.

Key Responsibilities

• Create, edit, and maintain technical documentation supporting software development, system sustainment, acquisition activities, and lifecycle management.
• Develop and maintain software requirements documentation, business use cases, functional specifications, process workflows, system design documents, architecture diagrams, database schemas, and data dictionaries.
• Produce and maintain user guides, system administration manuals, training materials, release notes, installation guides, and operational documentation.
• Document ETL processes, including data source descriptions, transformation logic, report generation procedures, and data flow documentation.
• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, maintenance procedures, and system monitoring documentation.
• Establish and maintain version-controlled documentation repositories using Government-approved version control systems to ensure document integrity and traceability.
• Develop and maintain documentation standards, templates, and style guides to promote consistency across program deliverables.
• Collaborate with technical teams to gather information, translate complex technical concepts into clear documentation, and ensure documentation remains synchronized with system changes.
• Support Government risk management activities by documenting risks, mitigation strategies, action items, and program decisions within approved project management tools.
• Leverage Government-approved generative AI and digital authoring tools to improve documentation quality, consistency, efficiency, and standardization while ensuring compliance with program requirements.
• Participate in Agile ceremonies and support documentation updates throughout each sprint to ensure deliverables remain current.

Qualifications

• Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Engineering or related field.
• Minimum 3 years of technical writing experience supporting DoD software development or modernization programs.
• Experience creating technical documentation for software systems, system architecture, user documentation, and operational procedures.
• Experience working with version-controlled documentation repositories and collaborative documentation platforms.
• Proficiency using Government-approved generative AI tools and modern digital authoring technologies to support documentation development.
• Familiarity with DoD acquisition documentation standards and software lifecycle documentation requirements.
• Excellent written communication, editing, organization, and document management skills.
• Ability to collaborate effectively with engineers, developers, project managers, and Government stakeholders.
• Active Secret Security Clearance

Preferred Qualifications

• Experience supporting U.S. Air Force software development or modernization programs.
• Familiarity with Agile software development methodologies and Scrum environments.
• Experience documenting cloud-based applications, DevSecOps processes, CI/CD pipelines, and database architectures.
• Experience creating architecture diagrams and technical illustrations using tools such as Visio, Lucidchart, or similar platforms.
• Knowledge of RMF documentation, cybersecurity documentation, and configuration management processes.
• Experience working with Git-based repositories or other version control systems for documentation management.

Benefits

• Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines)
• 401k plan with Roth option.
  • Eligibility for an employer match.
  • Immediate vesting
• Paid time off
• Holidays - 11 paid holidays per year
• Comprehensive medical, dental, and vision plans
• Company-paid Life & AD&D insurance plan
• Employee Assistance Program
• Wellness Resources
• Company-paid training and development program
• Voluntary benefits include:
  • Life & AD&D Insurance for employee, spouse, and children
  • Short-term and long-term disability (per plan guidelines)
  • Legal Shield and Identity Theft protection plans
  • Pet Insurance