Technical Writer

Star Storage; United States; In loco; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Star Storage is seeking an enthusiastic Technical Writer to join the Product Engineering division. You will create, edit, and maintain documentation for Star Storage software products, working with engineering and product teams to understand the products and documentation requirements.

You will gather information by reading existing docs and using the product, write documentation for customers and end-users, and deliver high-quality material on schedule.

Competenze

• Minimum 1 year of technical writing and software documentation experience.
• Minimum 1 year understanding of the software development life cycle.
• Strong written and verbal communication in English; knowledge of Romanian is a plus.

Mansioni

• Create, edit, and maintain documentation for Star Storage software products.
• Collaborate with internal teams to understand product and documentation requirements.
• Write customer and end-user documentation and technical guides.
• Publish documentation and perform quality checks before release.
• Create short video tutorials of the software products.
• Identify product issues and report to developers.
• Communicate information clearly and concisely in writing.

Conoscenze

Technical writing

Software documentation

Communication skills

Multitasking

Detail oriented

Adaptability

Prioritization

English proficiency

Romanian knowledge

Formazione

Bachelor’s degree in Computer Science or related field

English language certificate

Descrizione del lavoro

We are looking for an enthusiastic Technical Writer to join the Product Engineering division within Star Storage. He / she will be responsible for creating, editing and maintaining documentation for Star Storage software products, working with internal teams to obtain an in-depth understanding of the products and the documentation requirements.

Role:

• Creating and/or editing technical documentation and maintain documentation for Star Storage software products;
• Working with internal teams to obtain an in-depth understanding of the products and the documentation requirements;
• Gathering more information from reading existing documentation and directly using the Product;
• Writing documentation for customers and end-users, as well as general technical documentation;
• Delivering technical documentation within agreed deadlines, identify documentation needs in advance;
• Performing quality checks on other deliverables and ensure high quality of own work before publishing;
• Creating or maintaining short video tutorials of the software products;
• Identifying product issues and flag them to developers;
• Communicating information and ideas clearly, and concisely, in writing.

Profile:

• Prior experience in technical writing and software documentation (minimum 1 year);
• Clear understanding of software development life cycle and previous experience in a software development company (minimum 1 year);
• Good social skills that include the ability to communicate effectively both in writing and verbally;
• Detail-oriented, organized, adaptable to changes and able to multi-task;
• Flexible and ready to deal with ambiguous situations;
• Able to prioritize work while shifting gears between projects;
• Excellent written and verbal communication skills, both in Romanian and English, second foreign language is a plus (French, Spanish, Italian, German);
• Bachelor’s degree or student in Computer Science or related field (nice to have); English language certificate (nice to have).

Star Storage is the right place for you! Discover why!

• Work with cutting edge technology! We know how important it is to have access to modern technologies that allow you to put into practice the most innovative ideas and to facilitate the best conditions for your productivity.
• You are part of a global success! Our software products are appreciated worldwide being used by top clients on four continents (US, Europe, Asia and Africa), and you have the opportunity to contribute to this success.
• You acquire experience in exceptional projects for top clients! Clients from various industries recommend us, both in Romania and worldwide. You have the opportunity to overcome multiple challenges and obtain real competences to develop yourself involving in the implementation of outstanding projects.
• You develop professionally using our experience gained in 20 years! Benefit from our knowledge and experience of the last 20 years and have the opportunity to develop your skills, access to a knowledge base and top professional courses for certifications.
• You put your personal mark on results and your value is recognized! In Star Storage we support ideas and personal initiative and cherish results. You have the opportunity to see how your skills turn into value.

We are looking for exceptional colleagues!

Take the next step in your career and contribute to our global success!