Technical Writer

Dark Wolf; Tampa (FL); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Dark Wolf in Tampa, FL is seeking a Technical Writer to support enterprise documentation, project plans, and SOPs. You will gather information from SMEs, draft user manuals, reference manuals, white papers, and executive briefings, and ensure accuracy for technical and non-technical audiences.

The role requires 4+ years in technical writing, a technical degree or equivalent experience, and proficiency with MS Office and Acrobat.

Qualifications

• 4+ years of technical writing and editing experience.
• Bachelor’s degree in Computer Science, Mathematics, or equivalent technical degree; or 3 years of equivalent industry experience.

Responsibilities

• Prepare and maintain systems, programming, and operations documentation, including user manuals and reference manuals.
• Support documentation management processes and coordinate special services as required.
• Develop plans, policies, and procedures for project and technology management processes.
• Maintain liaison with SMEs and stakeholders.
• Gather information through collaboration with SMEs, teammates, and management.
• Create executive-level briefings, White Papers, SOPs, AARs, SITREPs, meeting minutes, and project plans.
• Create visual process flows and diagrams using Visio and PowerPoint.

Skills

Technical writing

Editing

Communication

Attention to detail

Stakeholder collaboration

Education

Bachelor’s degree in Computer Science or Mathematics

Tools

Microsoft Office Suite

Adobe Acrobat Pro

MS Visio

PowerPoint

Job description

Dark Wolf is seeking a Technical Writer to support the development and sustainment of enterprise technology documentation, project plans, and operational procedures in support of customer mission success. Under general direction, the successful candidate will prepare, maintain, and manage comprehensive systems, programming, and operations documentation—including user manuals, reference manuals, Standard Operating Procedures (SOPs), White Papers, and executive briefings. This role requires close coordination and ongoing liaison with Subject Matter Experts (SMEs), project managers, and key stakeholders to promptly gather research, synthesize complex technical concepts, and draft clear, concise deliverables for technical, non-technical, and executive-level audiences. This position will call for hybrid support in Tampa, FL.

Key Responsibilities

• Preparing and maintaining systems, programming, and operations documentation, procedures, and methods, including user manuals and reference manuals.
• Providing support for technical documentation management processes and coordinating special documentation services as required.
• Providing support and development services for the creation of plans, policies, and procedures associated with the project, program, and technology management processes.
• Maintaining liaison and ongoing relationships with Subject Matter Experts (SMEs) and relevant stakeholders.
• Communicating promptly and effectively to requests for response, research, and information; gathering answers through active collaboration with SMEs, teammates, management, and stakeholders.
• Developing executive-level briefings, White Papers, Standard Operating Procedures (SOPs), After Action Reports (AARs), Situation Reports (SITREPs), meeting minutes, and project plans.
• Creating visual process flows, architectural diagrams, and presentations using technology such as MS Visio and PowerPoint.

Required Qualifications

• Bachelor’s degree in Computer Science, Mathematics, or equivalent technical degree; or in lieu of a degree, 3 years of equivalent industry experience.
• 4+ years of experience in technical writing and editing.
• Experience using the entire Microsoft Office Suite (2019 and newer) and Adobe Acrobat Professional.
• The ability to write clear and concise documents for technical, non-technical, and executive-level audiences.
• Excellent grammar, editing, and writing skills with a strong attention to detail.
• Experience writing executive-level briefings, White Papers, Standard Operating Procedures (SOPs), After Action Reports (AARs), Situation Reports (SITREPs), meeting minutes, and Plans.
• Ability to develop presentations using technology such as Visio, PowerPoint, etc.
• Outstanding interpersonal and customer service skills.
• Strong document development skills and the ability to work with Subject Matter Experts (SMEs), Stakeholders, and others.

This position is located in Tampa, FL. The estimated compensation range for these roles are $100,000.00 - $130,000.00 commensurate on experience and technical skill set.

We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories.

We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.

In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.