Technical Writer

Odoo; San Francisco (CA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits

PTO & holidays

Mental health telehealth

Home office stipend

Books for role

Team lunches

Company events

Job summary

Odoo is seeking a Technical Writer in Brisbane, CA to create accurate user documentation and eLearning tutorials for our ERP platform. You’ll collaborate with writers, designers and engineers to deliver high-quality content across product pages, tutorials and guides that explain complex features clearly.

You will manage documentation in GitHub, review content across versions, and independently prioritize updates within a fast-paced, startup environment while ensuring consistency and high quality.

Qualifications

• 2+ years of technical or content writing experience.
• Portfolio of technical documentation and creative writing samples.
• Experience with technical docs in ERP or SaaS environments.
• Proficiency with Git/GitHub or similar version control systems.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Responsibilities

• Independently author user documentation and eLearning tutorials.
• Revise and maintain content across Odoo versions with peer feedback.
• Read/write in RST markup and submit changes via Git.
• Collaborate with consultants, product, QA and support to stay current on features.
• Manage your own documentation pipeline using Odoo Project and prioritize updates.

Skills

Technical writing

Content writing

Project management

Communication

Multi-tasking

Education

Bachelor’s degree or equivalent in Technical Writing/English/Communications/CS

Tools

Git/GitHub

Job description

Hybrid (4 days onsite, 1 day remote) – Brisbane, CA

Position Type: W-2 employee, fixed-term (5 months), full-time contract with potential for conversion based on business needs

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the Role

As a Technical Writer at Odoo, you’ll create accurate, engaging technical content across User Documentation and eLearning Tutorials. You must have strong technical skills and the ability to explain complex information clearly and practically.

You’ll become a product expert, manage documentation through GitHub, write scripts for large audiences, and collaborate with writers, designers, and producers to deliver high-quality projects efficiently.

About the Team

We're one of two global technical writing teams responsible for product education across Odoo's platform. Our team, based within the Marketing department, prioritizes accurate representation of product capabilities and clear problem-solution framing. This helps customers (typically SMBs) understand not just how Odoo works, but the value it brings them.

Responsibilities

• Independently author user documentation and eLearning video tutorials (with occasional writing of product webpages and app tour videos) to educate new users and demonstrate business flows.
• Revise and maintain existing content written by multiple contributors over different Odoo versions, incorporating peer feedback and adhering to content guidelines.
• Read and write in RST markup and submit new/improved documentation using Git. Perform content and technical reviews using GitHub.
• Work cross-functionally with consultants and functional support, with occasional input from R&D, to stay up-to-date on the latest Odoo features and capabilities. Ensure that knowledge is accurately provided to customers across Odoo's various communication channels, including user documentation, website product pages, video tutorials, and more.
• Manage your own project pipeline using Odoo Project, independently determining and prioritizing content updates based on product changes.

Qualifications

• Bachelor’s Degree or equivalent experience in Technical Writing, English, Communications, Computer Science, or a related field.
• 2+ years of experience in technical or content writing, with a focus on business applications or software platforms.
• A portfolio of writing samples that demonstrate technical documentation and creative writing skills.
• Experience with technical documentation, specifically within ERP or SaaS environments.
• Proficiency with Git/GitHub or similar version control systems.
• Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment.

Nice to Have

• Has owned multiple content formats: user guides, API or developer docs, tutorial scripts, UI copy, or video narration.
• Comfortable reading API documentation, navigating a codebase for context, or working with structured authoring formats (DITA, XML, Confluence, Jira).
• Has worked directly with engineering, product, QA, and support.
• Value precision in language and technical expertise. You read existing content critically, test the software to verify claims firsthand, and rewrite quickly without sacrificing accuracy.
• Love the art and craft of writing, and samples to prove it.
• Thrive in a fast-paced, hands‑on start‑up environment. You are able to teach yourself new skills, build your own structure, and work independently when necessary.
• Seek out feedback, take time to reflect, and translate that input into meaningful improvements.
• Approachable, honest, and a fun team player. You foster a culture of teamwork, open communication, and knowledge sharing.
• Balance meticulousness with agility: you know when to dive deep to clarify uncertainty in software behavior, and when to prioritize a solid draft over a perfect one.

Compensation and Perks

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Free books relevant to your role
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $36-$45 per hour (approximately $75,000- $95,000 annualized). Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.