Technical Content Writer at Odoo San Francisco, CA

Downtown Boulder Partnership; San Francisco (CA); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Life Insurance

FSA

HSA Matching

401K Matching

Commuter Benefits

PTO and holidays

Home office stipend

Job summary

Odoo is looking for a Technical Content Writer in San Francisco, offering a hybrid schedule (3 days onsite, 2 days remote). You will develop technical content across user documentation, product tours, eLearning tutorials, whitepapers, and microcontent, focusing on ERP software.

You will collaborate with R&D, product, and marketing teams, review content, and publish via GitHub while ensuring accuracy and clarity in a fast-paced environment.

Qualifications

• Bachelor’s Degree or equivalent experience in Writing, English, Communications, Computer Science, or related field.
• 1+ year of experience in technical writing, focusing on business applications or software platforms.
• A portfolio of writing samples demonstrating technical documentation skills.
• Experience with technical documentation in ERP or SaaS environments.
• Proficiency with Git/GitHub or similar version control, or willingness to learn.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Responsibilities

• Coordinate with R&D, product, and marketing to align on Odoo features.
• Peer review content using best practices.
• Write long-form technical guides, whitepapers, and eLearning scripts.
• Maintain documentation across Odoo versions.
• Read/write RST markup and submit docs via Git.
• Manage tasks with Odoo Project and an annual content calendar.

Skills

Technical writing

Editing and proofreading

Cross-functional collaboration

Time management

Education

Bachelor's Degree or equivalent in Writing/English/CS

Tools

Git/GitHub

Job description

Technical Content Writer – Odoo

San Francisco, CA

Technical Content Writer

Hybrid (3 days onsite, 2 days remote) – San Francisco, CA, Pacific Time Zone availability required; ineligible for fully remote work.

About Odoo

Odoo is an open-source ERP software used by 12+ million users worldwide, tailored for small-to-medium-sized businesses (SMBs). Our product scope serves SMBs, with enterprise customers including Toyota, Driscoll’s, NASA, and AMD. Odoo provides a vertically integrated software solution to streamline, automate, and scale core processes across departments, including sales/CRM, supply chain and inventory, manufacturing, procurement, website and eCommerce, HR, and more. We continue to grow with 2,000+ daily downloads and strong YoY growth.

About the role

As a Technical Content Writer, you will develop in-depth, accurate, and consumable technical content across Odoo’s content marketing pipelines, including: User Documentation, Product Tours, eLearning Tutorials, Paid & Organic Microcontent, and Whitepapers. The emphasis for this role is technical; candidates must demonstrate the ability to understand customer environments and articulate the value of Odoo products.

Writers will learn the ins and outs of the software and become product experts for their scope. You will push/pull documentation markup on GitHub, write scripts for large audiences across eLearning and product tours, and collaborate with other writers, team leads, content producers, and motion designers to bring work to life.

About the team

New hires join a talented group within the Content Marketing team. We spend time researching, experimenting, and collaborating to communicate new knowledge while keeping the existing information up to date. We balance technical information with clarity and accessibility, avoiding vague or overly salesy language. We value curiosity, technology interest, and a desire to learn and teach others.

About you

Ideal candidates value the pursuit of knowledge, can operate independently, are collaborative, and have an entrepreneurial mindset. You should understand style and voice theory, and have strong fundamentals in tense, grammar, vocabulary, narrative, and wording. We seek writers who want a long-term, collaborative home among ambitious, creative, and technical teammates.

Responsibilities

• Work cross-functionally with R&D, product, technical, and content marketing teams to stay aligned with the latest Odoo features; ensure knowledge is accurately conveyed across user documentation, website product pages, video tutorials, and more.
• Peer review content using best practices from Odoo’s global and US guidelines.
• Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate users and demonstrate business workflows.
• Independently author new technical support and user documentation; revise and maintain existing content across Odoo versions.
• Read and write in RST markup and submit documentation using Git; perform content and technical reviews on GitHub.
• Manage tasks using Odoo Project, adhering to an annual content calendar.

Qualifications

• Bachelor’s Degree or equivalent experience in Writing, English, Communications, Computer Science, or related field.
• 1+ year of experience in technical writing, focusing on business applications or software platforms.
• A portfolio of writing samples demonstrating technical documentation skills.
• Experience with technical documentation in ERP or SaaS environments.
• Proficiency with Git/GitHub or similar version control, or willingness to learn.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Nice to Have

• Experience with SaaS platforms or within a SaaS company.

Valuable Traits

• You value precision in language and technical expertise, with ability to rewrite articles clearly.
• You appreciate the craft of writing and can provide samples that reflect it.
• You thrive in a fast-paced, hands-on environment; you can learn independently and structure work effectively.
• Open-minded, agile, and continually seeking to improve and innovate.
• Fast and autonomous learner with a passion for technology/software.
• Approachable, honest, and collaborative; you foster teamwork and knowledge sharing.
• Flexible and adaptable: you work modularly and deliver quickly.

Compensation and Perks

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO, paid sick days, and paid holidays
• Employee Assistance Program; telehealth services
• $100 toward a work-from-home office setup
• Free books relevant to your role
• A supportive, growing team and a collaborative work environment
• Chef-prepared lunches and office snacks, fruit, and beverages
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$85,000. Actual salaries may vary based on education, experience, and other factors.

Ensuring a diverse and inclusive workplace is core to Odoo's values. We are an equal-opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider applicants with arrest and conviction records.