TECHNICAL WRITER

Diverse Lynx; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT and consulting firm in Florida is seeking a Technical Writer with 5-7+ years of experience in creating content and documentation. The ideal candidate must hold a degree in Technical Communications or a related field and be a Certified Professional Technical Communicator (CPTC). Responsibilities include researching and developing high-quality documentation, collaborating with engineers, and ensuring effective communication of technical concepts. This role requires strong writing skills and proficiency in tools like MS Office and Robohelp.

Qualifications

• 5-7+ years of experience in technical writing or instructional design.
• Certified Professional Technical Communicator (CPTC).
• Ability to communicate complex technical concepts clearly.

Responsibilities

• Create high-quality technical documentation.
• Research and gather information for technical content.
• Coordinate effectively with software engineers and SMEs for document clarity.

Skills

Content creation

Content management

Technical writing

Research skills

Proofreading

Oral communication

Education

Degree in Technical Communications, English, or Communications

Tools

MS Office suite including Visio

Robohelp

Adobe Acrobat Professional

Snag-it

Job description

DiverseLynx is a leading provider of information technology, consulting, application, IT infrastructure and Recruitment services provider headquartered in NJ

Job Description

Technical Writer/Communicator:

Special Remarks: We need someone with 5-7+ years of creating content, documentation, Technical Writing or Instructional Design experience; Degree in Technical Communications, English, Communications, or a Degree Candidate with equivalent experience and a work portfolio and has to be Certified Professional Technical Communicator (CPTC)

Requirements

Education

• Degree in Technical Communications, English, Communications, or a Degree Candidate with equivalent experience and a work portfolio.

Training Requirements

• Certified Professional Technical Communicator (CPTC)

Knowledge and Skills

• Strong experience in content creation, content management, and information gathering techniques with the ability to research, write, edit, and proofread, technical content within time frames established and within the scope of his/her technical ability under minimal supervision
• Has delivered high-quality services and demonstrated ability to work under pressure
• Excellent writing, proofreading, and oral communication skills
• Ability to manipulate graphic images
• Ability to interview software engineers, Subject Matter Experts, and others for clarification of technical concepts, system functionality, processes and procedures for the purpose of documentation under the supervision of senior personnel
• Facilitates effective meetings which produce decisions and action items
• Recognizes the appropriate level of communication for the audience
• Understands how to communicate difficult/sensitive information tactfully
• Develops relationships with customers that support positive collaboration of the team
• Communicates effectively with internal customers to identify needs and evaluates alternative business options
• Seeks opportunities to increase customer satisfaction and deepen customer relationships while managing customer expectations effectively
• Has participated in medium to large projects and has knowledge of software development processes
• Has experience in working with diagramming, modeling, non-functional requirements, and screen captures

Technical Skills

• MS Office suite including Visio
• Online Help tool such as Robohelp, Mad Cap or Author It Enterprise Authoring tool (preferred)
• Adobe Acrobat Professional
• Snag-it
• 5-7+ years of creating content, documentation, Technical Writing or Instructional Design experience

Additional Information

All your information will be kept confidential according to EEO guidelines.