Technical Writer

BLR Holdings, Inc.; Orlando (FL); On-site; USD 83,000 - 96,000; Part time

Benefits offered by this job

Medical benefits

Dental coverage

Vision care

401K plan

Short-term disability

AD&D

Job summary

BLR Holdings, Inc. is seeking a contract-focused Learning Solutions Specialist to architect technical documentation and design role-based training assets. The role collaborates with Product and Engineering SMEs to translate complex systems into scalable learning experiences.

You will lead end-to-end instructional design from concept to evaluation, leveraging Articulate to create engaging, high-impact modules for enterprise teams and contact centers.

Qualifications

• Extensive background in technical writing and instructional design within enterprise environments.
• Advanced proficiency with the Articulate suite for building interactive learning modules.
• Proven track record of developing operational and contact center training materials with engineering and product teams.
• Strong analytical and stakeholder-management skills with a degree in Communications, Technical Writing, or related field.

Responsibilities

• Architect end-to-end technical documentation and data-flow diagrams to streamline complex operational processes across enterprise teams.
• Design multi-format, role-based learning assets utilizing Articulate to accelerate workforce performance and adoption.
• Partner with cross-functional Product and Engineering SMEs to capture, validate, and maintain critical system knowledge across agile sprints.
• Lead instructional design initiatives from concept through evaluation to deliver scalable training strategies.

Skills

Technical writing

Instructional design

Stakeholder management

Cross-functional collaboration

Education

Degree in Communications

Degree in Technical Writing

Tools

Articulate suite

Job description

Location: Orlando, Florida

Job Type: Contract

Compensation Range: $60 - 70 per hour

Are you ready to drive operational excellence for a world-renowned entertainment and media enterprise? This high-visibility role acts as a consultative partner across technical and operational domains, translating complex system architectures into high-impact learning solutions. You will bridge technical documentation and instructional strategy to elevate performance, optimize cross-functional workflows, and support continuous innovation.

Responsibilities:

• Architect end-to-end technical documentation and data-flow diagrams to streamline complex operational processes across enterprise teams.
• Design multi-format, role-based learning assets utilizing Articulate to accelerate workforce performance and adoption.
• Partner with cross-functional Product and Engineering SMEs to capture, validate, and maintain critical system knowledge across agile sprints.
• Lead instructional design initiatives from initial concept through evaluation to deliver scalable, business-critical training strategies.

Qualifications:

• Extensive background in technical writing and instructional design within enterprise environments.
• Advanced proficiency with the Articulate suite for building interactive, high-impact learning modules.
• Proven track record of developing operational and contact center training materials alongside engineering and product teams.
• Strong analytical and stakeholder-management skills with a degree in Communications, Technical Writing, or a related field.

JOBID: 092026-145936#LI-CELLA#LI-LS1

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Cella by randstad digital offers a comprehensive benefits package, including:

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• a 401K plan (all benefits are based on eligibility)

This posting is open for thirty (30) days.