Technical Writer

Management Solutions; Knoxville (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Management Solutions is seeking a Technical Writer to create, edit, and maintain technical documentation for a federal client program. You will work with IT, engineering, and project teams to ensure documents are accurate, clear, and aligned with government policies and standards.

The role requires a bachelor’s degree in a relevant field and at least 3 years of technical writing experience, with proficiency in Microsoft Office, Adobe Acrobat, and MadCap Flare.

Qualifications

• Bachelor’s degree in English, Technical Writing, Communications or related field, or equivalent experience.
• 3 years of professional experience in technical writing or documentation roles.
• Strong writing, editing, and proofreading skills to communicate complex info clearly.
• Experience with documentation tools such as Microsoft Office, Adobe Acrobat, and/or MadCap Flare.
• Attention to detail and ability to work independently with cross-functional teams.

Responsibilities

• Review and revise technical documentation for accuracy, consistency, formatting, and version control.
• Maintain document repositories and support configuration/document management processes.
• Ensure documentation complies with federal, client, and organizational standards.
• Document system changes, upgrades, testing procedures, and workflows.
• Capture requirements and updates in meetings and working sessions.
• Track deliverables and support timely submission of contracts and reporting.
• Identify opportunities to improve documentation processes, templates, and standards.

Skills

Technical writing

Editing

Proofreading

Communication

Education

Bachelor’s degree in English/Communications

Tools

Microsoft Office

Adobe Acrobat

MadCap Flare

Job description

Job Title:

Technical Writer

Location:

Knoxville, TN

Employment Type:

Full-Time

Clearance:

An active or previously held Public Trust or Secret clearance is preferred to support an expedited client onboarding process.

Who We Are

Management Solutions, LLC (MSLLC) is an award-winning management consulting firm delivering solutions for our partners’ most complex challenges. Our workforce designs and delivers those solutions and we are distinguished by our reputation for managing mission-critical projects for public and private sector clients.

Founded in 2002, MSLLC has been named Small Business of the Year by the U.S. Small Business Administration, the Department of Energy, and the Oak Ridge National Laboratory. MSLLC has also been recognized as one of the Top Employers in the Greater Knoxville area.

Why Join Our Team

At Management Solutions, we believe our people are the foundation of our success. We are committed to fostering a collaborative and caring culture where employees feel valued, supported, and empowered to grow. We seek professionals who think critically, solve complex problems, and are dedicated to building and sustaining a high-performing, people-centered organization.

Position Overview:

Management Solutions is seeking a Technical Writer for a federal client program. This role is responsible for creating, editing, and maintaining technical documentation, including user manuals, system documentation, training materials, and standard operating procedures. The Technical Writer works closely with IT, engineering, and project teams to ensure documentation is accurate, clear, and aligned with federal government policies and industry standards.

Key Responsibilities:

• Review and revise technical documentation to ensure accuracy, consistency, formatting compliance, and version control.
• Maintain document repositories and support configuration/document management processes.
• Ensure all documentation complies with applicable federal, client, and organizational standards.
• Assist with documenting system changes, upgrades, testing procedures, and operational workflows.
• Participate in project meetings and working sessions to capture requirements, updates, and action items related to documentation deliverables.
• Track documentation deliverables and support timely submission of contract deliverables and reporting requirements.
• Support continuous improvement efforts by identifying opportunities to enhance documentation processes, templates, and standards.

Required Qualifications:

• Bachelor’s degree from an accredited college or university in a relevant field (e.g., English, Technical Writing, Communications, or related discipline), or equivalent combination of education and experience.
• 3 years of relevant professional experience in technical writing, documentation development, or related roles.
• Strong writing, editing, and proofreading skills with the ability to communicate complex technical information clearly and concisely.
• Experience with documentation tools such as Microsoft Office, Adobe Acrobat, and/or MadCap Flare.
• Strong attention to detail, organizational skills, and ability to work independently and collaboratively with cross-functional teams.

Preferred Qualifications

• Familiarity with federal government policies and regulatory requirements.
• Ability to obtain a federal government security clearance.

Work Authorization:

U.S. Citizenship is required due to federal contract and/or security clearance requirements.

Working Conditions: This position is performed in an office environment. Employees will be required to use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods and operate a computer and standard office equipment.

Equal Employment Opportunity Statement:

Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law.

Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources.

Disclaimer:

This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it.

Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.