Technical Writer

Insight Global; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Insight Global in Houston, TX, seeks a Technical Writer to create and maintain user manuals, guides, online help, and training material for a large utility client. You will translate complex concepts into clear docs while working with engineers and subject matter experts.

Ideal candidates have 2–4 years of experience, strong communication, attention to detail, and proficiency with Word, Acrobat, or MadCap Flare.

Qualifications

• 2–4 years of experience as a Technical Writer.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to explain complex topics clearly.
• Proficiency with Word, Acrobat, or MadCap Flare.
• Familiarity with content management systems and version control tools.
• Ability to manage multiple documentation projects independently.

Responsibilities

• Create and maintain clear, concise technical documentation for complex products, systems, and processes.
• Collaborate with engineers, developers, and SMEs to gather information.
• Edit and proofread documentation for accuracy and consistency.
• Organize content for usability and update content as products change.

Skills

Technical Writing

Clear communication

Detail-oriented

Education

Bachelor's degree in English/Communication/Technical Writing

Tools

Microsoft Word

Adobe Acrobat

MadCap Flare

Job description

Job Description

Insight Global is seeking a Technical Writer to support a project for a large utility client here in Houston, Texas. The Technical Writer will be responsible for creating and maintaining clear, concise, and user-friendly technical documentation that helps users understand complex products, systems, and processes. This individual will work closely with engineers, developers, and subject matter experts to gather technical information and translate it into easy-to-understand user manuals, technical guides, online help content, and training materials. Additional responsibilities include editing and proofreading documentation for accuracy and consistency, organizing content for usability and easy navigation, ensuring adherence to established style guidelines, and updating documentation as products, systems, and requirements change.

Skills and Requirements

• 2-4 years of experience as a Technical Writer
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to explain complex topics clearly.
• Proficiency in documentation tools such as Microsoft Word, Adobe Acrobat, or MadCap Flare.
• Familiarity with content management systems and version control tools.
• Ability to work independently and manage multiple documentation projects.
• Basic understanding of technical concepts, software development, or engineering processes.
• Bachelor's degree in English, Communication, Technical Writing, or a related field requirement

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].