Technical Writer

StevenDouglas; Fort Lauderdale (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

StevenDouglas is seeking a Technical Writer to own and maintain documentation, SOPs, API docs, and system guides. You will translate complex technical concepts into clear content for diverse audiences and collaborate across product, engineering, QA, and support throughout the development lifecycle.

Applicants should have 2+ years in technical writing, experience with Confluence/Jira/Figma/Lucidchart/GitLab, and a solid grasp of Agile/Scrum and SDLC. A related bachelor's degree is preferred.

Qualifications

• 2+ years in technical writing, software documentation, business analysis, or related field.
• Hands-on experience with Confluence, Jira, Figma, Lucidchart, or GitLab.
• Solid understanding of Agile/Scrum and the SDLC.
• Strong ability to create BRDs, FRDs, user stories, acceptance criteria, and process documentation.
• Excellent written and verbal communication skills.

Responsibilities

• Own the creation and maintenance of technical documentation, SOPs, API docs, and system guides.
• Write and refine BRDs, FRDs, user stories, process flows, and use cases.
• Build wireframes, diagrams, and mock-ups to illustrate complex processes and system designs.
• Translate highly technical concepts into clear content for technical and non-technical audiences.
• Collaborate with product, engineering, QA, and support throughout the full development lifecycle.
• Participate in Agile ceremonies including sprint planning, backlog refinement, and demos.

Skills

Technical writing

BRD/FRD creation

Agile/Scrum

Clear technical storytelling

Excellent communication

Education

Bachelor's degree in CS/Tech Comm/Business

Tools

Confluence

Jira

Figma

Lucidchart

GitLab

Job description

***Fully onsite Monday - Friday in Fort Lauderdale - only local candidates will be considered***

Are you a detail-oriented communicator who thrives at the intersection of technology and storytelling? We are looking for a Technical Writer to play a key role in how their products are understood, documented, and delivered.

What You'll Do

• Own the creation and maintenance of technical documentation, SOPs, API docs, and system guides
• Write and refine Business and Functional Requirements Documents, user stories, process flows, and use cases
• Build wireframes, diagrams, and mock-ups that bring complex processes and system designs to life
• Take highly technical concepts and translate them into clear, accessible content for both technical and non-technical audiences
• Collaborate closely with product, engineering, QA, and support teams throughout the full development lifecycle
• Be an active participant in Agile ceremonies including sprint planning, backlog refinement, and demos

What We're Looking For

• 2+ years in technical writing, software documentation, business analysis, or a related field
• Hands-on experience with tools like Confluence, Jira, Figma, Lucidchart, or GitLab
• Solid understanding of Agile/Scrum and the SDLC
• Strong ability to create BRDs, FRDs, user stories, acceptance criteria, and process documentation
• Excellent written and verbal communication skills - you can explain anything to anyone
• A bachelor's degree in Computer Science, Technical Communication, Business, or related field is preferred

Bonus Points If You Have:

• Familiarity with SQL or REST APIs
• RFI/RFP experience
• Background in mobile platforms, QA testing, or UAT