Technical Writer

Brooksource; Birmingham (AL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Dependent Care FSA

401k with company match

Paid time off

Sick time

Paid holidays

Employee Assistance Program

Job summary

Brooksource is seeking a Technical Writer to support application development and GIS/engineering teams in a hybrid Birmingham, AL role. You will document technical processes and systems, create new documentation from scratch, and improve existing materials.

The role requires self-motivation, strong communication, and the ability to translate complex concepts for diverse stakeholders. You will interview subject matter experts, establish documentation standards, and work with Jira to organize

Qualifications

• 3–5 years of experience in technical writing or related field.
• Ability to independently gather information and produce high-quality documentation.
• Strong written and verbal communication with technical and non-technical stakeholders.
• Experience documenting processes, workflows, systems or procedures.
• Ability to work across multiple technical subject areas and learn quickly.

Responsibilities

• Partner with application development, GIS, engineering, and technical teams to understand systems, workflows, and business processes.
• Create, maintain, and modernize technical documentation and guides.
• Review and update existing documentation for clarity and consistency.
• Develop documentation from scratch for teams with limited formal docs.
• Interview SMEs and translate complex concepts into user-friendly docs.
• Identify documentation gaps and improve processes and standards.
• Establish and maintain templates, standards, and best practices.
• Collaborate with project teams to understand requirements and delivery processes.
• Leverage Jira and other tools to gather and organize information.
• Take ownership of initiatives with limited direction.

Skills

Technical writing

Independent research

Communication skills

Technical documentation

Cross-functional

Attention to detail

GIS experience

Jira

Python

App development experience

Documentation standards

Legacy docs modernization

Self-starter

Interview SMEs

Technical breadth

Tools

Jira

Python

Job description

About The Role

Our client, a Fortune 50 Energy & Utilities company, is seeking a Technical Writer to support both application development and GIS/engineering teams. In this contract opportunity, you will be responsible for documenting technical processes, systems, workflows, and procedures across a diverse technology environment. This role is ideal for a self-starter who can work independently, collaborate with technical stakeholders, identify documentation gaps, and develop clear, scalable documentation from the ground up. You will take ownership of loosely defined documentation needs, understand complex technical processes, and bring back recommendations and solutions to the team. Your work will ensure that documentation remains current, relevant, and accessible as systems and technologies evolve.

Hybrid Role - Birmingham, AL

About The Role

Our client, a Fortune 50 Energy & Utilities company, is seeking a Technical Writer to support both application development and GIS/engineering teams. In this contract opportunity, you will be responsible for documenting technical processes, systems, workflows, and procedures across a diverse technology environment. This role is ideal for a self-starter who can work independently, collaborate with technical stakeholders, identify documentation gaps, and develop clear, scalable documentation from the ground up. You will take ownership of loosely defined documentation needs, understand complex technical processes, and bring back recommendations and solutions to the team. Your work will ensure that documentation remains current, relevant, and accessible as systems and technologies evolve.

What You'll Do

• Partner with application development, GIS, engineering, and technical teams to understand systems, workflows, and business processes
• Create, maintain, and modernize technical documentation, including processes, procedures, workflows, system documentation, and technical guides
• Review and update existing documentation to improve clarity, consistency, usability, and relevancy
• Develop documentation from scratch for teams and processes that currently have limited or no formal documentation
• Interview technical subject matter experts and translate complex technical concepts into clear, user-friendly documentation
• Identify documentation gaps and recommend opportunities to improve documentation processes and standards
• Establish and maintain documentation templates, standards, and best practices
• Work with project teams to understand project tracking, requirements, and delivery processes
• Leverage Jira and other project tracking/work management tools to gather and organize technical information
• Collaborate across multiple technical domains and adapt documentation approaches based on the audience and subject matter
• Take ownership of documentation initiatives with limited direction and proactively bring recommendations and options to project leadership
• Keep documentation current as systems, applications, processes, and technologies evolve
  

What You Bring

• 3–5 years of experience in technical writing, technical documentation, business process documentation, or a related field (preferred)
• Demonstrated ability to independently gather information, understand technical processes, and produce high-quality documentation
• Strong written and verbal communication skills with the ability to communicate effectively with both technical and non-technical stakeholders
• Experience documenting technical processes, workflows, systems, or procedures
• Ability to work across multiple technical subject areas and learn new technologies quickly
• Strong organizational skills and attention to detail
• Background or experience in GIS, engineering, software development, or a related technical discipline (preferred)
• Experience working with Jira or other project tracking/work management platforms (preferred)
• Familiarity with Python scripting or the ability to understand basic scripts and technical workflows (preferred)
• Experience working with application development teams and/or GIS platforms, tools, or processes (preferred)
• Experience creating documentation standards, templates, or knowledge bases (preferred)
• Experience modernizing or consolidating legacy documentation (preferred)
• Self-starter with the ability to take ownership of documentation initiatives with limited direction
• Ability to interview subject matter experts, research processes, and independently turn information into useful documentation
• Technical breadth to navigate a varied technology environment and strong curiosity to learn unfamiliar applications, processes, and concepts quickly
  

Disclaimer

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

Equal Employment Opportunity

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.