Technical Writer

DMI (Digital Management, Inc.); Atlanta (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Annual performance management

Continuing education and tuition assistance

Generous 401(k) match

Healthcare benefits

Job summary

DMI (Digital Management, Inc.) is seeking a Technical Writer in Atlanta, GA. As part of your role, you will develop training programs and produce instructional materials while managing a team of writers.

The ideal candidate will have a Bachelor's Degree, at least 2 years of project experience, and thorough knowledge of Information Technology. This position offers a variety of benefits aimed at employee growth and wellness.

Qualifications

• Bachelor's Degree required.
• 2+ years project experience.
• 1+ years PM experience with a federal agency or contractor.
• 3+ years Information Technology experience.
• US Citizenship required.

Responsibilities

• Develop training programs and instructional materials.
• Create detailed Visio process maps.
• Conduct quality control of documentation.
• Manage a team of writers and edit documentation.
• Develop organizational document management standards.

Skills

Project Management

Technical Writing

Information Technology

Education

Bachelor's Degree

Job description

Technical Writer

Job ID: 2026-28805
Category: Technical Writing
Location: US-GA-Atlanta

About the Opportunity

DMI is looking for a Technical Writer.

Responsibilities

• Develop training programs and instructional materials of company processes and procedures
• Create detailed Visio process maps to accompany procedural documentation
• Conduct quality control of produced work by program writers to ensure style guide adherence
• Manage a team of writers, editing team member documentation, and providing feedback and guidance on documentation standards
• Develop and implement organizational document management standards and activities
• Apply knowledge of ISO:20000, ISO:27001 certification, ITIL Certification
• Create and maintain quarterly reports and accomplishments
• Manage system diagram/run book documentation refresh effort and ongoing maintenance

Qualifications

• Education: Bachelor's Degree
• 2+ years project experience
• 1+ years PM experience with a federal agency or federal contractor
• 3+ years Information Technology Experience
• US Citizenship

Physical Requirements

No physical requirement needed for this position.

Benefits

• Community - Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest
• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
• Development - Annual performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial - Generous 401(k) match for both pre‑tax and post‑tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer‑to‑peer acknowledgement through Give‑A‑Wow, employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu shots, Biometric screenings, on‑site lactation rooms provide employees with several wellness options.

Equal Opportunity Employer

DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. The company takes affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI maintains a drug‑free workplace.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.