Technical Training Specialist

ITW; Troy (AL); On-site; USD 34,000 - 52,000; Full time

Job summary

ITW in Troy, Alabama is seeking a Service Training Instructor to deliver established training programs across classroom, virtual, field, and hands-on environments using approved curriculum. You will facilitate technical instruction, assess trainee performance, and provide constructive feedback to support skill development.

This role prepares training materials and equipment, maintains documentation, and collaborates with internal partners to ensure safe, engaging learning experiences and

Qualifications

• High School Diploma or GED required with 1–3 years in technical service, equipment maintenance, or related environment.
• Experience delivering structured training, coaching, or technical instruction preferred.
• Working knowledge of adult learning principles and instructional delivery techniques.
• Ability to communicate technical concepts to diverse audiences.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).
• Foundational understanding of technical service training methodologies and equipment service processes.
• Ability to learn new technologies and training content as business needs change.

Responsibilities

• Deliver training across classroom, virtual, field, and hands-on environments using approved curriculum and materials.
• Assess trainee performance and provide constructive feedback to support skill development.
• Prepare training equipment, materials, simulators, and learning aids.
• Maintain training documentation and support program execution.
• Collaborate with internal partners to improve training content and delivery.

Skills

Adult learning principles

Facilitation

Communication to diverse audiences

Instructional design basics

Education

High School Diploma or GED

Tools

Microsoft Office

Virtual learning platforms

Job description

ITW in Troy, Alabama is seeking a Service Training Instructor to deliver established training programs across classroom, virtual, field, and hands-on environments using approved curriculum. You will facilitate technical instruction, assess trainee performance, and provide constructive feedback to support skill development.

This role prepares training materials and equipment, maintains documentation, and collaborates with internal partners to ensure safe, engaging learning experiences and