Technical Training Manager

Heico Companies LLC; Kent (WA); On-site; USD 100,000 - 135,000; Full time

Job summary

Heico Companies LLC is seeking a Technical Training Manager to lead technical training and workforce development across MPG. You will assess training needs, develop and deliver programs, and continuously improve them to support current operations and future workforce needs, partnering with plant leadership, SMEs, HR, and other L&D leaders to ensure practical, measurable training.

This role requires at least 5 years of related experience, a bachelor's degree, and the ability to travel

Qualifications

• Minimum 5 years of related experience.
• Experience designing and delivering technical training.
• Proficiency with LMS and training measurement methods.

Responsibilities

• Assesses training needs and partners with site leadership, SMEs, and HR to identify technical skill gaps.
• Designs, develops, and implements technical training programs and materials based on operational needs.
• Delivers training and tracks participation, proficiency, and impact across MPG locations.
• Maintains training content to reflect current equipment, processes, safety requirements, and procedures.

Skills

Training and development

Facilitation

Public speaking

Communication

Collaboration

Education

Bachelor's degree

Tools

MS Office

Job description

The Technical Training Manager will be responsible for leading technical training and workforce development across MPG. Reporting to the Sr. Director of Operations of MPG, this role will assess training needs and develop, implement, deliver, and continuously improve programs that build the technical skills required to support current operations and future workforce needs. The Technical Training Manager will have a a dotted-line reporting relationship to Sr. Manager, Learning and Organizational Development of MPG and will partner closely with plant leadership, operations, subject matter experts, HR, and other Learning & Development leaders across MPG to ensure training programs are practical, consistent, measurable, and aligned with operational and strategic priorities.

Position Summary:

The Technical Training Manager will be responsible for leading technical training and workforce development across MPG. Reporting to the Sr. Director of Operations of MPG, this role will assess training needs and develop, implement, deliver, and continuously improve programs that build the technical skills required to support current operations and future workforce needs. The Technical Training Manager will have a a dotted-line reporting relationship to Sr. Manager, Learning and Organizational Development of MPG and will partner closely with plant leadership, operations, subject matter experts, HR, and other Learning & Development leaders across MPG to ensure training programs are practical, consistent, measurable, and aligned with operational and strategic priorities.

Compensation: $100k to $135k

Essential Duties and Responsibilities:

• Conducts skills assessments and partners with site leadership, subject matter experts, and HR to identify technical skill gaps and training needs.
• Designs, develops, and implements technical training programs and materials based on identified business, operational, and workforce needs.
• Partners and collaborates with other Learning & Development leaders across MPG to leverage existing programs, share best practices, and ensure alignment and consistency where appropriate.
• Maintains and regularly updates training materials to reflect current equipment, processes, procedures, safety requirements, and operational practices.
• Selects appropriate training methods, tools, and delivery approaches based on the subject matter, learning objectives, and target audience.
• Travels to MPG locations to develop and/or deliver technical training, observe work processes, validate training needs, and support implementation of training programs.
• Delivers technical and job-specific training to employees and leaders across MPG locations, as required.
• Develops and conducts train-the-trainer sessions to enable qualified site personnel and subject matter experts to effectively deliver training when appropriate for the training type.
• Tracks required training participation, completion, and, where applicable, employee proficiency or performance following training.
• Utilizes existing Learning Management Systems (LMS) to deliver, assign, track, and document training and employee completion.
• Evaluates training effectiveness using appropriate measures, including participant feedback, skills assessments, performance results, and input from operational leaders.
• Modifies programs as necessary to improve effectiveness.
• Establishes methods to measure the effectiveness and business impact of technical training programs and provides appropriate reporting to leadership.
• Performs other duties and supports additional learning and development initiatives as assigned.

Required Knowledge, Skills & Abilities:

• Minimum 5 years of related experience.
• Bachelor's degree required.
• Knowledge of training and development practiced and methods, continues curriculum development including the design, revisions, and implementation of instructional materials for the variety of technical and ownership skills.
• Skills and ability to facilitate learning through a combination of online, classroom, hand on, virtual and on-the-job training.
• Strong presentation, group facilitation and public speaking skills, excellent verbal and written communication skills, confidence in influencing, consulting and partnering with various audiences.
• Experience working with multiple hiring managers and all levels.
• Proficient in MS Office - Excel, PowerPoint, MS Word.

Requirements:

• Exceptional verbal and written communication.
• Attention to detail and with strong organizational skills.
• Ability to travel domestically.