Technical Training and Development Manager

Cayuga Marketing LLC; City of Auburn (NY); On-site; USD 97,000 - 146,000; Full time

Job summary

Cayuga Marketing LLC in Auburn, NY seeks a Manager of Technical Training and Development to design and evaluate operations-based training. You will lead a team of Training Team Leaders and Trainers, align programs with production goals, and collaborate with Supervisors, Managers, and HR to ensure high-quality delivery.

The role emphasizes LMS administration, curriculum development, leadership development, vendor management, and apprenticeship collaborations.

Qualifications

• Experience with instructional design principles and adult learning methodologies.
• Experience with LMS administration and digital learning tools.
• Strong project management, organizational, and multitasking skills.
• Data analysis, needs assessment, and training evaluation metrics.
• Experience with apprentice programs and grant applications is highly desired.
• Proficiency in Microsoft Office Suite, with intermediate to advanced skills.

Responsibilities

• Lead a Training Team Leaders and Trainers to design, develop, and evaluate operations-based training.
• Implement and uphold training policies and procedures.
• Develop operations training curricula in response to industry changes and company needs.
• Conduct needs assessments with manufacturing leaders to address performance gaps.
• Collaborate with workforce development agencies on apprenticeships and grants.
• Coordinate LMS administration, track progress, and identify improvement opportunities.
• Design and facilitate leadership development programs.

Skills

Instructional design

LMS administration

Project management

Data analysis

Apprentice programs

Grant applications

Microsoft Office

Education

Bachelor's degree or equivalent

Job description

Job Type:

Full-time

Position Overview:

The Manager of Technical Training and Development will collaborate with Supervisors & Managers in designing, developing, and evaluating operations-based training programs. This role will work closely with stakeholders to assess training needs, establish training requirements, and ensure consistent, high-quality delivery of training programs aligned with company objectives. In this role, you will drive continuous improvement by evaluating training trends and adopting new technologies that enhance learning experiences.

Job Responsibilities:

Team Leadership and Program Management:

• Manage and lead a team of Training Team Leader and Trainers, in collaboration with Supervisors & Managers in designing, developing, and evaluating operations-based training programs developing and executing training programs for operations employees.
• Implement and uphold training policies and procedures, ensuring alignment with company standards.
• Develop operations training curriculum in response to industry advancements, regulatory updates, and company needs.
• Perform needs assessments with data and manufacturing leaders to identify and address performance gaps and training opportunities.
• Collaborate with local workforce development agencies on apprenticeship opportunities and grant writing.

Curriculum and Content Development:

• Collaborate with Operations, EHS and Human Resources among other functions to create innovative learning solutions that may include on-the-job training, skill and knowledge assessments, eLearning courses, and performance support tools (e.g., job aids, work instructions).
• Develop high-quality training materials, including eLearning modules, facilitator guides, participant worksheets, visual aids, and videos that meet designated standards.
• Ensure training materials remain current, collaborating with site leaders to make necessary updates as systems and processes evolve.

Training Delivery and Execution:

• Oversee the preparation and scheduling of training events across facilities, ensuring alignment with operational demands and resource availability.
• Conduct regular audits to verify adherence to corporate training standards, continuously enhancing the quality and consistency of training delivery.

Learning Management System (LMS) Administration:

• Administer and optimize the company’s Learning Management System, ensuring ease of access and navigation for all employees.
• Use LMS data to track training progress, analyze completion rates, and identify areas for improvement.
• Stay updated on LMS trends, recommending upgrades or changes to enhance the learning experience.

Leadership Development:

• Design and facilitate leadership development programs to support emerging leaders within the organization.
• Work with the HR Director and Executive Leaders to identify high-potential employees, creating tailored growth opportunities and fostering long-term career development.

Vendor Management:

• Identify and manage external training vendors as needed to supplement in-house training capabilities.
• Ensure the quality and relevance of outsourced training, collaborating with vendors to coordinate product-specific training for specialized equipment or processes.

Requirements

Essential Knowledge/Skills:

• Strong understanding of instructional design principles and adult learning methodologies.
• Proven experience with LMS administration and digital learning tools.
• Excellent project management, organizational, and multitasking skills.
• Skilled in data analysis, needs assessment, and creating metrics for training evaluation.
• Experience with apprentice programs and grant applications highly desired.
• Proficient in Microsoft Office Suite, with intermediate to advanced skills.

Education/Experience:

• Education: Preferred bachelor's degree in business, Human Resources, Instructional Design, Education or relevant field. Equivalent experience is acceptable in lieu of a degree.
• Experience: 7+ years in technical training curriculum development and materials creation; 5+ years leading training teams, ideally within manufacturing or a similar industry.

Environmental Considerations:

• Must be able to work in environments with varying temperatures.
• Potential exposure to ingredients used in food manufacturing, including allergens.
• May encounter chemicals commonly used in food processing and distribution facilities.

Physical Requirements:

• Ability to navigate all areas of the facility, including office spaces, warehouse areas, and the exterior perimeter.
• Must wear required personal protective equipment (PPE) as necessary to safely perform job duties.
• Ability to stand, sit, and carry out tasks throughout a full shift, with appropriate meal breaks.
• Physically capable of standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching as needed.
• Able to lift and move items weighing up to 50 pounds independently and heavier objects with reasonable accommodations.
• Visual acuity sufficient to perform job duties accurately.
• Capable of assessing weights, judging distances, and working at various heights.

Work Schedule:

Monday-Friday in-person schedule, flexible to meet the needs of a 24 hour a day, 7 day per week operation

Salary Description

$97,000-$146,000