Technical Training Leader - Workforce Readiness

Intuitive Surgical, Inc.; Sunnyvale (CA); On-site; USD 185,000 - 250,000; Full time

Job summary

Intuitive Surgical, Inc. is seeking a Senior Manager, Technical Training to lead the execution and continuous improvement of technical training, qualification, and certification programs across manufacturing, maintenance, repair, and related operations.

This role translates enterprise strategy into practical curricula and measurable workforce-readiness outcomes, ensuring onboarding, recertification, and training-record management are consistently performed.

Qualifications

• 10+ years of experience in technical training, workforce development, learning programs, manufacturing operations, service operations, engineering, or related technical environments

Responsibilities

• Lead the deployment and daily execution of technical training aligned with Operations priorities, workforce plans, quality requirements, and enterprise standards
• Convert strategy into annual and quarterly plans, capacity models, staffing, schedules, and readiness commitments for technicians, material handlers, and other technical roles
• Standardize onboarding, instructor qualification, on-the-job training, competency assessment, certification, recertification, and skills-matrix processes
• Lead and develop training managers, supervisors, trainers, and specialists; set expectations, build succession, and strengthen instructional capability
• Partner with subject-matter experts to translate NPI, process changes, work instructions, quality requirements, and technology changes into training before implementation
• Own delivery quality, LMS and certification records, audit readiness, metrics, budgets, vendors, facilities, equipment, corrective actions, and scalable blended or digital learning

Skills

Technical training

Workforce development

Leadership

LMS administration

Certification programs

Cross-functional collaboration

Data-driven decisions

Quality systems

Education

Bachelor's degree in Business, Engineering, Operations Management, Organizational Development, Education, Learning & Development, Industrial Technology, or related discipline

Tools

LMS administration

Job description

Intuitive Surgical, Inc. is seeking a Senior Manager, Technical Training to lead the execution and continuous improvement of technical training, qualification, and certification programs across manufacturing, maintenance, repair, and related operations.

This role translates enterprise strategy into practical curricula and measurable workforce-readiness outcomes, ensuring onboarding, recertification, and training-record management are consistently performed.