Senior Manager, Technical Training & Readiness

Intuitive Surgical, Inc. in; Sunnyvale (CA); On-site; USD 167,000 - 250,000; Full time

Job summary

Intuitive Surgical, Inc. is seeking a Sr. Manager, Technical Training to lead the development and execution of qualification, certification, and onboarding programs for manufacturing, service, and related technical operations at our Sunnyvale campus.

You will align training strategies with enterprise goals and drive time-to-qualification improvements across operations. The role requires 10+ years in technical training and proven leadership of multi-layer teams, with strong collaboration across

Qualifications

• Bachelor's degree in a related discipline.
• 10+ years of experience in technical training, workforce development, learning programs, manufacturing operations, service operations, engineering, or related technical environments
• 3+ years leading managers, supervisors, or multi-layer technical training teams supporting operational or technical workforces
• Demonstrated experience implementing, operating, and scaling technical training and workforce-readiness programs in complex environments
• Experience deploying competency frameworks, certification programs, qualification systems, skills matrices, and instructor-qualification processes
• Experience partnering with operations, engineering, quality, regulatory, and business leaders to translate technical requirements into effective learning solutions
• Experience administering or improving learning management systems (LMS), certification-tracking systems, or workforce-development platforms

Responsibilities

• Lead the deployment and daily execution of technical training aligned with Operations priorities, workforce plans, quality requirements, and enterprise standards
• Convert strategy into annual and quarterly plans, capacity models, staffing, schedules, and readiness commitments for technicians, material handlers, and other technical roles
• Standardize onboarding, instructor qualification, on-the-job training, competency assessment, certification, recertification, and skills-matrix processes
• Lead and develop training managers, supervisors, trainers, and specialists; set expectations, build succession, and strengthen instructional capability
• Partner with subject-matter experts to translate NPI, process changes, work instructions, quality requirements, and technology changes into training before implementation
• Own delivery quality, LMS and certification records, audit readiness, metrics, budgets, vendors, facilities, equipment, corrective actions, and scalable blended or digital learning

Skills

Leadership of training teams

Strategic planning

LMS management

Program management

Data-driven decision making

Cross-functional collaboration

Education

Bachelor's degree in Business, Engineering, Operations Management, Organizational Development, Education, Learning & Development, Industrial Technology, or related discipline

Tools

LMS

Certification tracking systems

Job description

Intuitive Surgical, Inc. is seeking a Sr. Manager, Technical Training to lead the development and execution of qualification, certification, and onboarding programs for manufacturing, service, and related technical operations at our Sunnyvale campus.

You will align training strategies with enterprise goals and drive time-to-qualification improvements across operations. The role requires 10+ years in technical training and proven leadership of multi-layer teams, with strong collaboration across