Senior Manager, Technical Training & Capability Development

Socket.dev; Sunnyvale (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Intuitive Surgical, a global leader in robotic-assisted surgery, seeks a Senior Manager, Technical Training to lead program deployment, onboarding, qualification, and certification across technical operations. You will translate enterprise standards into curricula, establish plans, and ensure audit-ready records while aligning with quality and regulatory requirements.

You will manage training managers and collaborate with Manufacturing Engineering, Quality, Service Operations, Supply Chain, and

Qualifications

• 10+ years of experience in technical training, workforce development, learning programs, manufacturing operations, or related technical environments.
• 3+ years leading managers, supervisors, or multi-layer technical training teams supporting operational or technical workforces.
• Experience deploying competency frameworks, certification programs, qualification systems, skills matrices, and instructor-qualification processes.
• Experience administering or improving learning management systems (LMS), certification-tracking systems, or workforce-development platforms.
• Bachelor's degree in Business, Engineering, Operations Management, Organizational Development, Education, Learning & Development, Industrial Technology, or a related discipline.

Responsibilities

• Lead the deployment and daily execution of technical training aligned with Operations priorities, workforce plans, quality requirements, and enterprise standards.
• Convert strategy into annual and quarterly plans, capacity models, staffing, schedules, and readiness commitments for technicians, material handlers, and other technical roles.
• Standardize onboarding, instructor qualification, on-the-job training, competency assessment, certification, recertification, and skills-matrix processes.
• Lead and develop training managers, supervisors, trainers, and specialists; set expectations, build succession, and strengthen instructional capability.
• Partner with subject-matter experts to translate NPI, process changes, work instructions, quality requirements, and technology changes into training before implementation.
• Own delivery quality, LMS and certification records, audit readiness, metrics, budgets, vendors, facilities, equipment, corrective actions, and scalable blended or digital learning.

Job description

Intuitive Surgical, a global leader in robotic-assisted surgery, seeks a Senior Manager, Technical Training to lead program deployment, onboarding, qualification, and certification across technical operations. You will translate enterprise standards into curricula, establish plans, and ensure audit-ready records while aligning with quality and regulatory requirements.

You will manage training managers and collaborate with Manufacturing Engineering, Quality, Service Operations, Supply Chain, and