Technical Training Lead - Manufacturing Certification

Westrock Company, Inc.; Sioux Falls (SD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive training opportunities

Career growth in a global packaging co

Safety and inclusion focus

Job summary

Westrock Company, Inc. in Sioux Falls, SD is seeking a Technical Coordinator to lead site training and certification initiatives, ensuring operators gain and maintain the technical skills needed for safety, quality, and performance targets.

The role partners with site leadership and Operations Learning & Development to deliver coaching, assess proficiency, and drive content improvements. You will manage everyday training administration, maintain trainer qualifications, and support onboarding,

Qualifications

• Experience leading technical training in a manufacturing environment.
• Familiarity with learning management systems and training recordkeeping.
• Ability to assess proficiency gaps and coach operators and teams.
• Strong documentation and reporting skills.

Responsibilities

• Plan, deliver, and oversee technical training and certification activities.
• Track metrics, audits, and reporting; propose corrective actions as needed.
• Direct and assign training tasks based on operational needs.
• Develop, maintain, and improve site learning content and SOPs.
• Build relationships with trainees and site leaders to promote safe, high-quality work.
• Support talent selection and provide hiring recommendations.
• Lead evaluation of candidates and provide recommendations to management.
• Align training with business needs and be flexible for after-hours coaching.
• Maintain trainer qualifications and administer certification processes.

Skills

Training coordination

Leadership

Safety focus

Data analysis

Problem solving

Tools

Microsoft Office

Learning Management System (LMS)

Job description

Westrock Company, Inc. in Sioux Falls, SD is seeking a Technical Coordinator to lead site training and certification initiatives, ensuring operators gain and maintain the technical skills needed for safety, quality, and performance targets.

The role partners with site leadership and Operations Learning & Development to deliver coaching, assess proficiency, and drive content improvements. You will manage everyday training administration, maintain trainer qualifications, and support onboarding,