Manufacturing Technical Trainer & Certification Lead

Smurfit Westrock; Sioux Falls (SD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training and development

Competitive compensation

Career growth opportunities

Job summary

Smurfit Westrock in Sioux Falls, SD seeks a Technical Coordinator to lead site training and certification. You will assess skill proficiency, coach staff, administer certification requirements, and drive continuous improvement in training content and delivery.

You will partner with Operations Learning & Development and site leadership to design onboarding, track training metrics, and maintain accurate training records while ensuring compliance and safety across shifts.

Qualifications

• Experience leading technical training in a manufacturing or industrial environment.
• Experience administering qualification or certification processes (e.g., training plans, checklists, skill assessments, documentation, and audit readiness).
• Familiarity with learning management systems and training recordkeeping; ability to maintain accurate data and generate routine metrics/reporting.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Forms) with the ability to create clear training materials and communicate updates to stakeholders.

Responsibilities

• Plan and deliver and oversee technical training and qualification activities to achieve timely, compliant certification of team members.
• Partner with Operations Learning & Development and site leadership to design and execute onboarding and new-hire integration plans.
• Support training metrics and governance by tracking, evaluating, and reporting effectiveness using established standards, audits, and learning systems; recommend corrective actions as needed.
• Direct and assign work to employees during training and certification activities, including determining training priorities and adjusting assignments based on operational needs.
• Develop, maintain, and continuously improve site learning content (e.g., SOPs, guided workflows, and technical job aids) to support operational standardization.
• Serve as a trusted advisor to trainees and site leaders by building strong working relationships and influencing safe, high-quality work practices.
• Support talent selection by evaluating candidate capabilities, contributing to structured interviews, and providing recommendations to hiring leaders.
• Lead technical evaluation of candidates and provide hiring recommendations that are relied upon by management in selection decisions.
• Ensure training support is aligned to business needs, including flexibility to provide coaching or qualification activities outside standard hours when required; reinforce site safety culture.
• Exercise authority to remove employees from work assignments when safety or performance concerns are identified, and initiate appropriate follow-up actions
• Maintain trainer qualifications (e.g., Train-the-Trainer) and lead day-to-day administration of certification processes to ensure consistency and compliance.
• Provide performance input and documentation that is relied upon by management in decisions related to employee progression, qualification status, and overall employment
• Perform other responsibilities, projects, and continuous-improvement initiatives as assigned to support site priorities.

Job description

Smurfit Westrock in Sioux Falls, SD seeks a Technical Coordinator to lead site training and certification. You will assess skill proficiency, coach staff, administer certification requirements, and drive continuous improvement in training content and delivery.

You will partner with Operations Learning & Development and site leadership to design onboarding, track training metrics, and maintain accurate training records while ensuring compliance and safety across shifts.