Technical Training Lead for Field & Branch Support

MacAllister Machinery Co., Inc.; Grand Rapids (MI); On-site; USD 55,000 - 70,000; Full time

Job summary

MacAllister Machinery Co., Inc. is looking for a Technical Support Specialist in Grand Rapids, Michigan. This role involves providing technical assistance across branch locations, delivering training, and resolving equipment issues. Ideal candidates are Level IV mechanics, possess strong coaching skills, and are willing to travel for training purposes.

The position requires excellent communication with CAT and teamwork with other trainers to enhance technician expertise. Availability for on-call support and a flexibility to work 2nd or 3rd shifts are essential.

Qualifications

• Level IV mechanic with strong performance.
• Excellent communication skills for resolving issues.
• Availability to travel and train at various branches.

Responsibilities

• Provide technical support for all branch locations.
• Deliver classroom and on-the-job training.
• Act as the technical go-to person for branches.

Skills

Coaching and mentoring

Communication with CAT

Team collaboration

Technical troubleshooting

Job description

MacAllister Machinery Co., Inc. is looking for a Technical Support Specialist in Grand Rapids, Michigan. This role involves providing technical assistance across branch locations, delivering training, and resolving equipment issues. Ideal candidates are Level IV mechanics, possess strong coaching skills, and are willing to travel for training purposes.

The position requires excellent communication with CAT and teamwork with other trainers to enhance technician expertise. Availability for on-call support and a flexibility to work 2nd or 3rd shifts are essential.