Technical Training Engineer - Motor Control & Drives

Benshaw, Inc.; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

Benshaw, Inc. is seeking a Technical Training Specialist in the Aftermarket Service Department to develop and deliver training for motor control and drive systems across MV and LV applications.

You will train employees, customers, and partners, and serve as a technical resource for guidance and troubleshooting. The role collaborates with Sales, Engineering, Product Management, and Service teams to drive customer success, product adoption, and issue resolution.

Qualifications

• Bachelor’s degree in electrical engineering, industrial automation, or related field preferred; equivalent industry experience considered.
• 5+ years of experience in Technical Training, Applications Engineering, Field Service, or related role.
• Strong knowledge of MV/LV motor control systems, soft starters, VFDs, PLCs, and industrial control systems.
• Experience with EtherNet/IP, Modbus TCP/RTU, Profinet, and Profibus.
• Excellent presentation, communication, and instructional skills.

Responsibilities

• Develop, maintain, and deliver technical training programs covering MV and LV products (VFDs, soft starters, control systems).
• Conduct instructor-led and virtual training sessions for customers, distributors, service personnel, and internal teams.
• Provide instruction on system operation, configuration, commissioning, startup procedures, and troubleshooting.
• Deliver hands-on demonstrations and lab exercises using production and training equipment.
• Develop manuals, presentations, quick-start guides, videos, and other instructional resources.
• Continuously improve training curriculum through feedback and product updates.

Skills

Motor control systems

Soft starters

VFDs

PLCs

Industrial control systems

EtherNet/IP

Modbus TCP/RTU

Profinet

Profibus

Presentation skills

Education

Bachelor’s degree in electrical engineering or related field

Tools

Training curriculum development

Job description

Benshaw, Inc. is seeking a Technical Training Specialist in the Aftermarket Service Department to develop and deliver training for motor control and drive systems across MV and LV applications.

You will train employees, customers, and partners, and serve as a technical resource for guidance and troubleshooting. The role collaborates with Sales, Engineering, Product Management, and Service teams to drive customer success, product adoption, and issue resolution.