Technical Training Designer - Hybrid

First Tech Federal Credit Union; Hillsboro (OR); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Paid Time Off and holidays

Sick time and personal days

Job summary

First Tech Federal Credit Union in Hillsboro, OR is seeking a Learning and Development professional to design, deliver, and enhance technical training programs. You will partner with leaders to identify skill gaps and translate complex concepts into accessible learning experiences.

You will lead instructor-led, virtual, and blended training, manage curriculum updates, and measure effectiveness to drive continuous improvement across processes and competencies.

Qualifications

• Bachelor's degree or equivalent experience in learning and development.
• Experience with multiple learning solutions (video, job aids, remote/ live facilitation, eLearning).

Responsibilities

• Design and develop training programs addressing processes, systems, and competencies.
• Lead instructor-led, virtual, and blended training delivery.
• Conduct learning needs assessments using performance data and feedback.
• Evaluate program effectiveness via assessments and performance indicators.
• Translate complex concepts into accessible learning experiences with SMEs.
• Maintain and update curriculum to align with processes and standards.
• Coordinate scheduling, communications, and readiness activities.
• Support vendor relationships for external content delivery.
• Utilize LMS and analytics to publish content and track participation.

Skills

Business needs analysis

Instructional design

Facilitation

Communication

Project management

LMS proficiency

Analytical thinking

Problem solving

Education

Bachelor's degree

4+ years experience in lieu of degree

Tools

LMS platforms

Job description

First Tech Federal Credit Union in Hillsboro, OR is seeking a Learning and Development professional to design, deliver, and enhance technical training programs. You will partner with leaders to identify skill gaps and translate complex concepts into accessible learning experiences.

You will lead instructor-led, virtual, and blended training, manage curriculum updates, and measure effectiveness to drive continuous improvement across processes and competencies.