Technical Trainer Developer

Entrust Corporation; Shakopee (MN); On-site; USD 76,000 - 112,000; Full time

Job summary

Entrust is seeking a Technical Trainer Developer to design, develop, and deliver technical training curricula for hardware and software products. You will analyze audience needs, create materials, and conduct engaging training sessions for internal and external customers.

The role includes delivering training via classroom, web-conference, and self-study formats, with travel required. You should have 1+ years of training experience and strong communication skills in a dynamic environment.

Qualifications

• Associates degree in technical discipline or 3+ years of relevant experience.
• 1+ years of experience developing and delivering technical training courses.
• Proficiency with PowerPoint, Word, Articulate, SolidWorks, Creative Cloud.
• 1+ years of experience interfacing with internal and external customers and managing projects.
• Strong understanding of software principles and techniques.
• Excellent communication, teamwork, and organizational skills.
• Ability to travel, with some international travel required.
• Must have unrestricted work authorization for US.

Responsibilities

• Technical Training Course Development: design and develop course curriculum for hardware and software products.
• Technical Training Course Delivery: conduct classes using curriculum and vary media/methods, evaluate effectiveness.

Skills

PowerPoint

Word

Articulate

SolidWorks

Creative Cloud

Communication

Teamwork

Organizational Skills

Project Management

Software Principles

Education

Associates degree in technical discipline

Bachelor’s degree in education or related field

Tools

PowerPoint

Word

Articulate

SolidWorks

Creative Cloud

Job description

Join us at Entrust At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview

As a Technical Trainer Developer, this individual will be responsible for designing, developing and delivering technical courses to internal and external customers. Training assignments will include providing instruction and developing training curriculum for both hardware and software products and solutions.

Responsibilities

• Technical Training Course Development (70%) Perform audience needs analysis to design and develop effective and appropriate course curriculum that meets user and field service requirements within the given product release schedule. Research product information from subject matter experts (engineering, service, manufacturing, etc.) and hands‑on learning to develop training materials for operators, administrator, and maintenance courses.


• Technical Training Course Delivery (30%) Conduct training classes utilizing approved training curriculum and department policies and procedures. Instruct participants using an appropriate mix of media and methods including, but not limited to, classroom presentations, skill practice activities, web‑conferencing, and multimedia self‑study. Conduct follow up evaluations to determine effectiveness of course materials and delivery.

Basic Qualifications

• Associates degree in technical discipline or minimum of 3 years of relevant experience


• 1 or more years of experience developing and delivering technical training courses


• Proficiency with application tools such as PowerPoint, Word, Articulate, SolidWorks, Creative Cloud, etc.


• 1 or more years of experience interfacing with internal and external customers and managing projects


• Strong understanding of software principles and techniques


• Must possess excellent communication, teamwork, and organizational skills


• Ability to travel, with some international travel required


• Must have unrestricted work authorization for US

Preferred Qualifications

• Bachelor’s degree in education, computer science, or related field


• Experience/knowledge of card personalization industry


• Experience supporting Entrust products and solutions


• Multimedia training development experience


• Multi‑lingual capability

About Entrust

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions—and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together. Join us. Together we’ll create solutions for a more connected, mobile and secure life.

NO AGENCIES, NO RELOCATION

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning‑forward initiatives and exciting challenges, your growth is our priority.


• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on‑site, we offer flexible options that fit your lifestyle.


• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.


• We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Compensation & Benefits

Compensation Range: The anticipated starting base pay for this position is: $76,126-$111,651 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan.

In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement.

Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

EEO / Diversity Statements

Entrust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status or on the basis of disability.

Entrust is an EEO/AA/Disabled/Veterans Employer for US roles, or where applicable.

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact [e-mail].

Company Value Statement

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI‑enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.