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MFM Jobs in the United States is seeking a Training and Development Specialist responsible for creating and delivering programs for end-users and IT professionals. You will translate system and training needs into effective curricula and collaborate with IT and business teams.
The role covers documentation, CBT, on-line help, and workshops, applying adult learning principles to diverse audiences. Experience requires a bachelor’s or master’s degree and 7+ years in the field.
Responsible for the creation and delivery of training and development programs to all levels of end-users and IT professionals. Involved in training needs assessment process and vendor selection. Works closely with both IT and the business to understand system and training needs for applications and packages supported. Develops documentation for custom applications and packaged applications, using a variety of mediums as needed. Designs training programs, classes, workshops, and Computer Based Training (CBT) and on-line help. Delivers training to a variety of audiences, understanding and applying adult learning principles. More junior position works on and delivers training programs for standard packages and productivity tools (e.g., Word, Excel, e-mail). More senior position delivers technical training to IT professionals, and requires in-depth knowledge and experience in the systems/applications/programming languages supported (e.g., Oracle, NT, C++).