Technical Trainer

Smurfit Westrock plc; Town of Camillus (NY); On-site; USD 55,875 - 93,125; Full time

Benefits offered by this job

Comprehensive training opportunities

Short-term bonus incentive

Health, dental and vision insurance

Retirement savings plans

Paid vacation and holidays

Job summary

Smurfit Westrock plc is looking for a Technical Trainer based in Camillus, NY. This role will assist in training processes, ensuring team member certifications and assessments are effectively managed.

Key responsibilities include conducting daily training, tracking performance, and collaborating with operations leaders for new hires.

The position offers a competitive salary and comprehensive benefits, embodying values of integrity and continuous improvement.

Qualifications

• Conducts training on the floor for team member certification.
• Evaluates and tracks training effectiveness.
• Partners with leaders to support New Hire Orientation.

Responsibilities

• Completes daily technical training for team member certification.
• Assists with tracking and measuring training locally.
• Develops relationships with trainees and leaders.

Skills

Growth and Results Oriented

Innovation

Interpersonal Skills

Accountability

Influence

Decision Making

Communication

Quality

Education

1-3 years experience in training in a manufacturing environment

Knowledge of Learning Management Systems

Tools

Microsoft Office

Job description

Title: Technical Trainer

Location: 100 Southern Drive, Camillus, NY 13031

Job Summary:

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/trainer for team members, and be responsible for teammate assessments regarding machine skills providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

• Completes daily technical training on the floor to assist with the Certification of team members in their roles.
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
• Assists with tracking, evaluating, and measuring training locally.
• Assists with training support.
• Develops, builds, and maintains relationships with trainees & leaders in their roles.
• Participates in new teammate hiring process, involved in interview process to assess industrial experience, and provides perspective on hiring decisions.
• Conducts training on all shifts.
• Influences others to be safety‑minded.
• Team member will be certified through a Train the Trainer process, to support managing day‑to‑day certification processes, and will be supported by Ops L&D with training tools and general knowledge content.
• Additional duties as assigned.
• Improve local team performance through increasing skills and time to certification processes.
• Cost eliminator driving training efficiencies across roles, saving unnecessary risk, and reducing the time allotted for training.
• Promote a continuous improvement mindset.

What you need to succeed:

Critical Skills/ Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work.
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong.
• Accountability: Holds self and others responsible for actions and results.
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams.
• Decision Making: Uses strong problem‑solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes.
• Quality: Actively work to ensure quality is ensured while minimizing waste.

Technical Skills:

• 1-3 years experience conducting/leading training, including On‑The‑Job training, or similar, in a manufacturing environment preferred.
• 2-4 years experience in a manufacturing environment preferred.
• Knowledge of Learning Management Systems preferred.
• Microsoft Office Experience Preferred: Word, Excel, Outlook, PowerPoint, Forms.

Other Qualifications:

• Facilitation/Presentation Skills
• Partnering
• Problem Solving/Continuous Improvement
• Professionalism

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

The salary range for this position is $55,875.00 - $93,125.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short‑term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by 08-Julio-2026.