Technical Trainer

Damco Spain SL; Hopedale (MA); On-site; USD 69,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Performance Team in the United States, Massachusetts, Hopedale is seeking a Training Manager to supervise and coordinate training for frontline managers and associates within warehouse operations. You will leverage operations supervisor experience to ensure practical application of procedures, boosting safety, quality, and performance.

Candidates should have experience in warehouse operations, demonstrated ability to train, coach, and develop staff, strong communication and organizational

Qualifications

• Experience training frontline workers and supervisors.
• Strong knowledge of warehouse inbound/outbound, inventory, safety, and quality.
• Excellent communication and stakeholder management skills.

Responsibilities

• Deliver training sessions for Frontline Managers and Associates, applying supervisor experience.
• Ensure strong communication and align with stakeholders as training partner.
• Coordinate and deliver structured training routines for different departments.
• Develop routines for technical and functional training aligned to standard processes.
• Stay current with onsite procedures to reflect best practices.
• Apply operational expertise to training reflect workflows and performance expectations.
• Reinforce safety, quality, and performance through training and coaching.

Skills

Training & coaching

Warehouse operations

Leadership

Communication

Organizational skills

Education

High school diploma or GED

Job description

Summary: Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties.

Key Responsibilities

• Deliver training sessions for Frontline Managers and Associates, leveraging operations supervisor experience to ensure practical application.
• Ensure strong communication, teamwork, and alignment with stakeholders, acting as a trusted operational and training partner.
• Coordinate and deliver structured training routines supporting different department teams, ensuring consistency and quality.
• Develop training routines that enable employees to learn technical and functional aspects of the operations aligned to standard processes.
• Stay current with onsite procedures to ensure training reflects established best practices.
• Apply operational expertise (inbound, outbound, inventory, safety, quality) to ensure training reflects real workflows and performance expectations.
• Reinforce safety, quality, and performance behaviors through training and coaching.

Training Experience

• Training Manager Selection
• Training Manager Enablement
• Site Immersion Requirement
• Onboarding Framework
• HAZMAT Readiness
• Role Training
• Yubikey / System Access Management
• Training Schedule Planner Governance
• Validation & Readiness
• Training Manager Go-Live Readiness

Who We Are Looking For

• Experience in warehouse operations or contract logistics, including a supervisory or team leadership role.
• Proven ability to train, coach, and develop frontline employees.
• Strong understanding of warehouse processes (inbound, outbound, inventory control, safety, quality).
• Strong communication, facilitation, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple training priorities.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range

$69,000-$72,000k yearly

The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

You must be authorized to work for any employer in the U.S.

Equal Employment Opportunity

Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Accommodations

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at [e-mail]

United States of Americas, Massachusetts, Hopedale, 01747