Technical Trainer

Servco Pacific Inc.; Honolulu (HI); On-site; USD 64,000 - 98,000; Full time

Job summary

Servco Pacific Inc. is seeking a Technical Trainer to instruct and facilitate training classes for technicians, service staff and managers at our Hawaii facility.

The role also manages tools, equipment, vehicles, simulators and the training facility, writes curriculum, and updates training materials. You will develop staff and apprentice knowledge, maintain the training database, and drive improvements to training processes to enhance performance and compliance.

Qualifications

• Associate Degree in Auto Technology or related field.
• 4 years of diagnostic experience as automotive technician or mechanic.
• Valid driver's license and clean driving record.
• Ability to operate both automatic and manual shift vehicles.
• Prior training or instructional experience is a plus.
• Strong technical knowledge of vehicle systems and clear communication.
• Toyota, Lexus, or Subaru experience preferred.
• Advanced automotive diagnostic skills and ASE certifications preferred.
• Intermediate proficiency with Microsoft Office.
• Strong written and verbal communication.
• Effective presentation skills.
• Understanding of training program administration.

Responsibilities

• Instruct and facilitate training classes for technicians, service staff, and managers.
• Maintain storage of training department tools, simulators, vehicles and other equipment; manage facility.
• Write curriculum and execute changes in training course materials.
• Update and maintain training database information.
• Develop staff and apprentice knowledge and skill levels.
• Identify opportunities and implement improvements to training processes for performance and compliance.

Skills

Automotive diagnostics

Instructional/training experience

Vehicle operation (auto/manual)

MS Office proficiency

Communication skills

Driver's license

Toyota/Lexus/Subaru experience

ASE certifications

Curriculum development

Equipment & facility management

Education

Associate Degree in Auto Technology

Job description

The Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining training database.

Key Outcomes

• Conducts training classes for service department technicians, service staff, and managers
• Conducts training classes for external training organizations and companies as needed
• Identifies opportunities and implements improvements to training processes to support performance and compliance
• Develops and re-writes modifications to current training course materials and provides feedback on course improvements
• Develops skill levels and knowledge of staff and apprentice technicians
• Maintains storage of training department tools, simulators, vehicles and other equipment
• Maintains training facility
• Updates and maintains training database information

Qualifications

• Associate Degree in Auto Technology or related field
• 4 years of Diagnostic experience as an automotive technician or mechanic. Lead Technician or Shop Foreman preferred
• Valid driver's license and clean driving record
• Ability to operate both automatic and standard shift vehicles
• Prior training, mentoring, or instructional experience (formal or informal) is a plus
• Strong technical knowledge of vehicle systems with the ability to explain and communicate concepts clearly to others
• Toyota, Lexus, or Subaru experience preferred
• Advanced automotive diagnostic skills
• All 8 Automotive ASE certifications and L1 ASE preferred
• Intermediate level proficiency with Microsoft Office
• Strong written and verbal communication skills
• Effective presentation skills
• Understanding of effective training methods and administering training programs

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $64,200.00 - $97,640.00 per year