Technical Trainer

KHS USA Inc; Goerke's Corners (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Educational Reimbursement

Life Insurance

Disability Insurance

Job summary

KHS USA INC. seeks a Technical Trainer to deliver training on KHS equipment to customers and staff, develop lesson plans, and support material creation for internal and external use.

You will mentor field technicians and contribute to training program design. Ideal candidates have a bachelor’s in Electrical/Electronics/Industrial Engineering, 6+ years in service and training (5 with KHS), and be willing to travel up to 50% with valid DL and passport.

Qualifications

• Clear verbal communication and ability to speak in front of groups.
• Didactical approach and knowledge of adult learning principles.
• Skilled in creating and developing training resources for internal and external customers.
• Subject matter expertise on one or more KHS machine groups.
• Strong mechanical knowledge and proficiency with PLCs and electronic devices used in KHS machines.

Responsibilities

• The TT II conducts training for customers, KHS employees and international customers on operation, maintenance and electrical aspects of designated KHS equipment.
• Trains, mentors and supports KHS Field Service Technicians by defining training plans and working side-by-side on some specific jobs.
• Supports training material development and assists in the design of training documents, training programs for internal and external customers, and lesson plans.
• Supports training sales through proactive communication with customers.
• Presents information using various instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Completes concise, accurate, professional and timely Training Reports, Expense Reports and other support documentation for customer visits and service activities.
• Provides management with timely verbal and written reports on training projects.
• Follows all KHS administration, workplace, and safety policies, procedures and practices; maintains professional image.
• Wears appropriate uniform; maintains a professional appearance, demonstrates professional conduct and attitudes that positively promotes KHS business activities to all internal and external customers.

Skills

Verbal communication

Didactical approach

Training resources

Subject matter expertise

Mechanical knowledge with PLCs

Education

Bachelor's degree in Electrical, Electronics or Industrial Engineering

Tools

PLC programming

Electrical instrumentation

KHS machinery knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Trainer

The Technical Trainer conducts training on assigned equipment for the KHS North America division, providing the trainee with the education to meet their needs and exceed their expectations. The Technical Trainer has a broad array of knowledge and the ability to master more complex KHS equipment and systems and be able to pass that knowledge to his students. The Technical Trainer assists with planning and coordination of training projects.

Your Responsibilities:

• The TT II conducts training for customers, KHS employees and international customers on operation, maintenance and electrical aspects of designated KHS equipment.


• Trains, mentors and supports KHS Field Service Technicians by defining training plans, and working side-by-side on some specific jobs.


• Supports training material development and assists in the design of training documents, training programs for internal and external customers, and lesson plans.


• Supports training sales through proactive communication with customers.


• Presents information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.


• Completes concise, accurate, professional and timely Training Reports, Expense Reports and other support documentation for customer visits and service activities.


• Provides management with timely verbal and/written reports on training projects.


• Follows all KHS administration, workplace, and safety policies, procedures and practices; maintains professional image.


• Wears appropriate uniform; maintains a professional appearance, demonstrates professional conduct and attitudes that positively promotes KHS business activities to all internal and external customers.

Your Profile:

• Clear verbal communication and confidence to speak in front of groups.


• Didactical attitude that demonstrates knowledge on adult learning principles.


• Skilled in creating and developing training resources to support internal and external customers.


• Subject matter expertise on one or more KHS machine groups.


• Strong mechanical knowledge, and proficiency with Programmable Logic Controllers (PLC) and electronical devices being used in KHS machines.


• Bachelor's degree in Electrical, Electronics or Industrial Engineering or a related field


• At least six years' of combined service and formal training experience, five of those years in KHS


• Knowledge and experience with Kisters machinery or quivalent combination of education and experience.


• Travel up to 50%


• Valid drivers license and passport.


• Medical, Dental, Vision insurance offered at 30 days of employment


• Generous Educational Reimbursement program


• Company sponsored Life and Disability Insurance