Technical Trainer

KHS; Waukesha (WI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Educational reimbursement

Life and disability insurance

Medical, dental, vision insurance

Job summary

KHS is seeking a Technical Trainer to deliver and mentor training on KHS equipment in North America. The role emphasizes practical instruction, developing training materials, and coordinating training projects for customers and field technicians.

The ideal candidate combines strong communication, adult learning skills, and hands-on electrical/mechanical knowledge. Expect travel up to 50% and a professional, safety-focused work environment.

Qualifications

• Strong verbal communication and comfort presenting to groups.
• Didactical approach with adult learning principles.
• Ability to create and develop training resources for internal and external customers.
• Subject matter expertise on one or more KHS machine groups.

Responsibilities

• Conduct training for customers, KHS employees and international customers on operation, maintenance and electrical aspects of designated KHS equipment.
• Train, mentor and support KHS Field Service Technicians by defining training plans and working with them on select jobs.
• Assist in design of training documents, programs and lesson plans for internal and external customers.
• Support training sales through proactive communication with customers.
• Present information using diverse instructional techniques (role plays, simulations, group work, videos, lectures).
• Prepare concise, accurate Training Reports, Expense Reports and other support documentation.
• Provide management with timely verbal and written reports on training projects.
• Follow KHS policies, maintain professional appearance and conduct.

Skills

Verbal communication

Adult learning

Training resources

Subject matter expertise

Mechanical knowledge

PLC knowledge

Education

Bachelor's degree in Electrical/Electronics/Industrial Engineering

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Trainer

The Technical Trainer conducts training on assigned equipment for the KHS North America division, providing the trainee with the education to meet their needs and exceed their expectations. The Technical Trainer has a broad array of knowledge and the ability to master more complex KHS equipment and systems and be able to pass that knowledge to his students. The Technical Trainer assists with planning and coordination of training projects.

Your Responsibilities:

• The TT II conducts training for customers, KHS employees and international customers on operation, maintenance and electrical aspects of designated KHS equipment.
• Trains, mentors and supports KHS Field Service Technicians by defining training plans, and working side-by-side on some specific jobs.
• Supports training material development and assists in the design of training documents, training programs for internal and external customers, and lesson plans.
• Supports training sales through proactive communication with customers.
• Presents information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Completes concise, accurate, professional and timely Training Reports, Expense Reports and other support documentation for customer visits and service activities.
• Provides management with timely verbal and/written reports on training projects.
• Follows all KHS administration, workplace, and safety policies, procedures and practices; maintains professional image.
• Wears appropriate uniform; maintains a professional appearance, demonstrates professional conduct and attitudes that positively promotes KHS business activities to all internal and external customers.

Your Profile:

• Clear verbal communication and confidence to speak in front of groups.
• Didactical attitude that demonstrates knowledge on adult learning principles.
• Skilled in creating and developing training resources to support internal and external customers.
• Subject matter expertise on one or more KHS machine groups.
• Strong mechanical knowledge, and proficiency with Programmable Logic Controllers (PLC) and electronical devices being used in KHS machines.
• Bachelor's degree in Electrical, Electronics or Industrial Engineering or a related field
• At least six years' of combined service and formal training experience, five of those years in KHS
• Knowledge and experience with Kisters machinery or quivalent combination of education and experience.
• Travel up to 50%
• Valid drivers license and passport.
• Medical, Dental, Vision insurance offered at 30 days of employment
• Generous Educational Reimbursement program
• Company sponsored Life and Disability Insurance