Technical Trainer

USTBC ABB Installation Products Inc.; Alpharetta (GA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Life & Disability

Parental Leave

Employee Assistance Program

Job summary

ABB in the United States is seeking a Training Materials Developer to create and deliver technical training content for customers, in classroom or on-site settings. You will build materials and support e-learning updates.

The role requires strong communication skills, an engineering background, and willingness to travel up to 20% in North America with occasional international travel; hybrid work model.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field.
• Interest and/or exposure to motion control systems, programming languages (ladder, structured text), mechanical and electrical systems.

Responsibilities

• Prepare and deliver training courses in classroom or on-site and follow up on post-training activities.
• Develop course material for classroom and on-site training and advise on updates to e-learning material.
• Support Field Service and other teams with technical guidance and problem solving as needed.
• Facilitate course administration, answer inquiries and proposals for training courses.

Skills

Engineering degree

Strong communication

Travel readiness

Customer focus

Education

Bachelor's Degree

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service & Training Manager

In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site. Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.

The work model for the role is: Hybrid {#LI-Hybrid}

This role is contributing to the B&R Industrial Automation division in the US.

You will be mainly accountable for:

• Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.
• Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
• Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
• Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses.

Our team dynamics

You will join a dynamic and high performing team, where you will be able to thrive.

Qualifications for the role

• Bachelor's Degree or equivalent in Engineering, Computer Science, or related field.
• Interest and/or exposure in the following areas are preferred: motion control systems, programming languages (ladder diagram, structured text), mechanical and electrical systems and relevant areas.
• Excellent written and verbal communication skills; Customer -facing presentation skills; Customer Experience Success; Problem-solving and critical thinking skills.
• Must maintain a valid driver's license and passport with no barriers to Domestic and international travel; up to 20% in North America; occasional international travel.

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger

ABB is an Equal Employment Opportunity and Aff...

ABB is an Equal Employment Opportunity and Aff...

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affi...

Protected Veterans and Individuals with Disabilities may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail] . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate su