Technical Trainer

ABB; Alpharetta (GA); Híbrido; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k plan

Paid holidays

Parental leave

Descripción de la vacante

ABB is seeking a Training Content Developer to create and deliver technical training materials for customers, in classroom or on-site settings, with post-training follow-up to ensure high satisfaction. The role supports the US-based B&R Industrial Automation division and reports to the Service & Training Manager.

You will develop course material, deliver sessions, and assist the Field Service team with technical support tasks while coordinating course administration.

Formación

• Bachelor's Degree or equivalent in Engineering, Computer Science, or related field.
• Interest and/or exposure in motion control systems, programming languages (ladder diagram, structured text), mechanical and electrical systems and relevant areas.
• Excellent written and verbal communication skills; Customer-facing presentation skills; Customer Experience Success; Problem-solving and critical thinking skills.
• Must maintain a valid driver's license and passport with no barriers to Domestic and international travel; up to 20% in North America; occasional international travel.

Responsabilidades

• Preparing and delivering training courses in classroom or on-site and following up on post-training day activities.
• Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
• Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
• Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses.

Conocimientos

Communication skills

Customer-facing

Problem solving

Critical thinking

Travel up to 20%

Educación

Bachelor's Degree in Engineering, Computer Science, or related field

Descripción del empleo

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service & Training Manager

In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site. Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.

The work model for the role is: Hybrid {#LI-Hybrid}

This role is contributing to the B&R Industrial Automation division in the US.

You will be mainly accountable for:

• Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.
• Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
• Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
• Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses.

Our team dynamics

You will join a dynamic and high performing team, where you will be able to thrive.

Qualifications for the role

• Bachelor's Degree or equivalent in Engineering, Computer Science, or related field.
• Interest and/or exposure in the following areas are preferred: motion control systems, programming languages (ladder diagram, structured text), mechanical and electrical systems and relevant areas.
• Excellent written and verbal communication skills; Customer -facing presentation skills; Customer Experience Success; Problem-solving and critical thinking skills.
• Must maintain a valid driver's license and passport with no barriers to Domestic and international travel; up to 20% in North America; occasional international travel.

What'sin it for you

We empower you to take initiative, challenge ideas, and lead with confidence.You'llgrow through meaningful work, continuous learning, and supportthat'stailored to your goals. Every idea you share and every action you take contributes to something bigger

ABB is an Equal Employment Opportunity and Affi...

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more informationregardingyour (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affi... applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR aHigh DeductibleHealth Plan (with a Health Savings Account) called theHigh DeductiblePlan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to26 weeks- Company paid
• Long Term Disability - 60% ofpay- Company paid.Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?