Technical Trainer

Avangrid; Adams (MA); On-site; USD 101,000 - 126,000; Full time

Benefits offered by this job

Competitive benefits

Bonuses

12% 401(k) match

Health, dental, vision insurance

Tuition reimbursement

Professional development

Relocation assistance may be available

Job summary

The Berkshire Gas Company, an Avangrid Company, seeks a Gas Technical Trainer to develop and deliver technical training for Gas Operations personnel in Adams, MA. You will build curricula, manage LMS documentation, and coordinate with subject matter experts to ensure regulatory compliance and training effectiveness.

Required is 3+ years in natural gas or related field, engineering or instructional design education, and strong communication.

Qualifications

• Minimum years of experience: 3+ years in natural gas or related technical field.
• Associate or bachelor’s degree in engineering, instructional design, or related area of study.
• Technical knowledge of natural gas properties, pipeline construction, and safety regulations.
• Knowledge of 49 CFR Parts 191, 192, and 193.
• MA 220 CMR.
• Operator Qualification programs and written plans.
• Ability to design and conduct effective training programs including instructional design and presentation skills.
• Ability to obtain Operator Qualification tasks.
• 2+ years of demonstrated prior training experience.

Responsibilities

• Design, develop, and deliver technical training for Gas Operations personnel.
• Create curriculum and training materials such as lesson plans, presentations, assessments, and simulations.
• Deliver classroom, field, virtual, and blended learning programs for employees and contractors.
• Assess training effectiveness and drive improvements from feedback and performance trends.
• Manage training resources and ensure materials and equipment are up-to-date.
• Monitor adherence to procedures and safety requirements with post-training evaluations.
• Stay current on industry codes, standards, technologies, and regulatory changes.
• Participate in incident reviews and root-cause analyses to identify training opportunities.
• Partner with Gas Operations, Engineering, Safety, and management to align training with needs.
• Evaluate trainee performance and provide coaching to enhance technical competencies.

Skills

Instructional design

Presentation skills

LMS familiarity

Communication skills

Leadership

Collaboration

Training delivery

Education

Associate or Bachelor’s degree in engineering or instructional design

Tools

LMS

Job description

External: Company: The Berkshire Gas Company, an Avangrid CompanyDepartment: Gas Engineering & OperationsTitle: Technical TrainerLocation: Adams, MAWork Model: OfficeThe salary range for this position is dependent upon experience, ranging from $100,800-$126,000.

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career-advancement pathways
• ****
• Relocation assistance may be available for qualified candidates who are required to relocate to meet the business needs of the position. Eligibility for relocation support will be determined in accordance with company policy and applicable guidelines***.

Job Summary

The Gas Technical Trainer develops, delivers, and administers technical training for Gas Operations personnel. This role creates curriculum, explains complex technical concepts, manages scheduling and documentation through the Company's Learning Management Systems (LMS), evaluates training effectiveness, and partners with Operations to secure Subject Matter Experts as needed. The position requires strong communication skills, flexibility to meet organizational needs, and knowledge of natural gas operations, knowledge of Federal and State regulations within PHMSA 49 CFR 192 and Massachusetts 220 CMR, and thorough knowledge of all Company procedures. The Gas Technical Trainer supports operational safety, compliance, and technical excellence.

Key Responsibilities

• Design, develop, and deliver technical training related to natural gas distribution and transmission systems, including but not limited to operations, maintenance, construction, and emergency response.
• Create and maintain training materials such as lesson plans, presentations, assessments, hands-on exercises, and simulations.
• Deliver classroom, field-based, virtual, and blended learning programs for employees and contractors.
• Assess the effectiveness of training programs and make improvements based on feedback, field observations, on-the-job coaching, mentoring, performance-based trends and results.
• Manage training resources, ensuring all materials and equipment are up-to-date and in good working condition.
• Monitor workforce adherence to operating procedures, company standards, and safety requirements including follow up assessments and post-training evaluations.
• Stay current on industry codes, standards, technologies, and regulatory changes.
• Participate in incident reviews, root cause analyses, and corrective action development to identify training-related opportunities and incorporate lessons learned into training programs.
• Partner with Gas Operations, Engineering, Safety, and management teams to align training initiatives with business and operational needs.
• Evaluate and document trainee performance, feedback, and coaching geared toward the enhancement of the gas workforce's technical competencies.

Required Qualifications

• Minimum years of experience: 3+ years of experience in the natural gas industry or other relevant technical trade.
• Associate or bachelor's degree in engineering, instructional design, or other relevant area ofStudy.
• Technical knowledge of: Properties of natural gas, pipeline construction and maintenance, gas safety regulations.
• Knowledge of 49 CFR Parts 191, 192, and 193.
• MA 220 CMR.
• Operator Qualification programs and associated Written Plans.
• Ability to design and conduct effective training programs including instructional design, presentation skills, and managing the learning environment.
• Ability to obtain Operator Qualification tasks.
• 2+ years of demonstrated prior training experience.

Preferred Qualifications

• Completed apprentice program or other relevant trade qualifications.
• Strong mentor and leadership skills.
• Strong written and oral communication skills.

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Company:THE BERKSHIRE GAS COMPANY

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail] employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and NewYork within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and NewYork within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.

Job Posting End Date:December-31-2026