Technical Support Technician, Apps & Infra

cpsi; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

CPSI is seeking an IT Support Specialist to provide client software, server components, peripheral software, and hardware support for TruBridge EHR products. You will install and troubleshoot Apache web-based applications, assist with network setup, security, and communications, and support Terminal Server and VDI systems.

You will collaborate with development and operations teams, document issues, escalate where needed, and help maintain uptime while delivering clear, user-friendly technical

Qualifications

• Bachelor's degree in a technical field or equivalent work experience.
• Experience with Linux or Windows servers, networking, desktop support, or related technologies.
• Excellent written and verbal communication skills and ability to convey technical concepts clearly.
• Must be able to work independently and in a team, with strong problem-solving abilities.

Responsibilities

• Provide client software, server components, peripheral software, and hardware support for TruBridge EHR products.
• Install and troubleshoot Apache web-based applications.
• Assist with network setup, security, and communications.
• Provide support for Terminal Server and VDI systems.
• Support image acquisition, storage, conversion, and printing.
• Provide Active Directory management.
• Provide AIX server support and assist with data migrations.
• Support Linux and Windows server environments, networking, file systems, and backups.
• Assist in troubleshooting escalated tickets and work with development teams toward resolution.

Skills

Excellent communication

Team collaboration

Problem solving

Analytical thinking

Independent work

Education

Bachelor's Degree in technical field or equivalent

Certifications: CompTIA A+, Network+, Linux+

Tools

Apache web server

Active Directory

Terminal Server / VDI

Linux & Windows server administration

Job description

CPSI is seeking an IT Support Specialist to provide client software, server components, peripheral software, and hardware support for TruBridge EHR products. You will install and troubleshoot Apache web-based applications, assist with network setup, security, and communications, and support Terminal Server and VDI systems.

You will collaborate with development and operations teams, document issues, escalate where needed, and help maintain uptime while delivering clear, user-friendly technical