Technical Support & Systems Performance Engineer

Oxford Global Resources; Phoenix (AZ); On-site; USD 58,000 - 76,000; Full time

Benefits offered by this job

Supplemental medical

Dental coverage

Vision coverage

Life insurance

Disability benefits

401(k) Retirement Plan

Paid holidays

Paid sick leave

Job summary

Oxford Global Resources is seeking a systems evaluation professional to maximize computer system capabilities by testing software compatibility and recommending improvements. The role involves studying workload, loading software into production, and training users to maximize efficiency while maintaining security and records.

The candidate will evaluate vendor-supplied software, confirm objectives, and modify programs to meet standards.

Qualifications

• Experience diagnosing and solving complex system issues.
• Ability to present technical information to non-technical stakeholders.
• Track record of improving system performance and reliability.
• Familiarity with testing software compatibility and loading into production.

Responsibilities

• Evaluate compatibility of new programs with existing systems.
• Test expansions and capacity against workload and performance goals.
• Recommend courses of action to meet objectives and standards.
• Load software and establish necessary production commands.
• Train users to maximize effective use of hardware and software.
• Maintain system capability by testing components and documenting changes.
• Prepare user references and keep confidential information secure.
• Keep up with professional knowledge via education and networks.

Skills

Problem Solving

Presenting Technical Information

Process Improvement

Software Maintenance

Software Testing

Network Design

Load Balancing

Vendor Relationships

Software Performance

Network Performance

Database Tuning

Job description

Oxford Global Resources is seeking a systems evaluation professional to maximize computer system capabilities by testing software compatibility and recommending improvements. The role involves studying workload, loading software into production, and training users to maximize efficiency while maintaining security and records.

The candidate will evaluate vendor-supplied software, confirm objectives, and modify programs to meet standards.