Systems Field Administrator

Oxford Solutions; Boston (MA); Remote; USD 70,000 - 90,000; Full time

Job summary

A technology consulting firm is seeking a Systems Administrator to support IT consulting projects remotely in the U.S. This role involves providing Level 3 technical support for customer environments and requires 3-5 years of relevant experience. The ideal candidate will have strong skills in Windows Server administration, Azure, and VMware. Successful applicants will work Eastern Time hours and may need to travel occasionally to client sites. Competitive remuneration and opportunities for growth are offered.

Qualifications

• 3-5 years of Systems Engineering experience in a Windows Active Directory environment.
• MSP or customer-facing IT support experience preferred.
• Familiarity with Azure Entra, MFA, and conditional access.

Responsibilities

• Provide Level 3 technical support for customer environments.
• Manage and support Windows Server and Active Directory systems.
• Monitor networks, systems, and devices for assigned customers.

Skills

Windows Server administration

Troubleshooting

Technical support

Communication skills

VMware vSphere/ESXi

Azure

AWS

Microsoft 365

Tools

Windows Server

Active Directory

Azure

VMware

Hyper-V

Job description

Oxford Solutions is hiring a Systems Administrator for a contract-to-hire role supporting an IT consulting environment. This position is remote within the U.S. and must support Eastern Time hours. In this role you will manage and support customer infrastructure, provide advanced technical support, and assist with long-term IT initiatives in a managed services setting.

Responsibilities

• Provide Level 3 technical support for customer environments
• Manage and support Windows Server and Active Directory systems
• Monitor networks, systems, and devices for assigned customers
• Triage and resolve support tickets while meeting SLA and KPI expectations
• Support cloud and virtualization environments
• Assist with onboarding and offboarding customers and systems
• Create and maintain technical documentation
• Support junior team members and participate in on-call rotation

Qualifications

• 3-5 years of Systems Engineering experience in a Windows Active Directory environment
• MSP or customer-facing IT support experience preferred
• Strong experience with Windows Server administration and patching
• Experience with VMware vSphere/ESXi; Hyper-V or Nutanix a plus
• Working knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)
• Experience with Azure and/or AWS environments
• Familiarity with Azure Entra, MFA, and conditional access
• Strong troubleshooting and communication skills
• Ability to support EST hours and work occasional off-hours maintenance
• Contract to hire
• Remote within the U.S.
• Eastern Time hours required
• Occasional travel to customer sites as needed