Technical Support Specialist — Path to Ownership & Growth

Energy Innovation Corp; Sitka (AK); On-site; USD 76,000 - 104,000; Full time

Benefits offered by this job

Mentorship program

Job summary

NexTech Systems in Sitka, AK is hiring a Technical Support Specialist who blends live chat support with sales marketing. You will take ownership through mentorship and growth, contributing to demand-generation and customer-facing narratives.

Expect to work on-site in Sitka, participate in community nights, and help craft outreach that drives engagement while expanding your skills toward ownership within the team.

Qualifications

• The grit to debug at 4pm on a Friday without complaint
• Prior experience working on-site in Sitka, AK, or willingness to relocate
• Practical Live Chat Support skills sharpened in a temporary setting
• Curiosity that outpaces your current job description
• A collaborator who makes the mid-level review feel less like an exam
• A history of leaving sales marketing processes better than you found them

Responsibilities

• Carry the brand voice into every cold call and every caption
• Translate Net Promoter Score dashboards into stories the sales floor actually uses
• Strong command of Patience, with 3 of demand-generation experience
• Draft the cold-outreach copy that survives a mid-level buyer's inbox
• Show up at Sitka, AK networking nights with a reason to follow up

Skills

Live Chat Support

Demand-generation

On-site work

Relocation willingness

Job description

NexTech Systems in Sitka, AK is hiring a Technical Support Specialist who blends live chat support with sales marketing. You will take ownership through mentorship and growth, contributing to demand-generation and customer-facing narratives.

Expect to work on-site in Sitka, participate in community nights, and help craft outreach that drives engagement while expanding your skills toward ownership within the team.