Technical Support Specialist - Help Desk
The Chronicle Of Higher Education, Inc.
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Job summary
The Chronicle Of Higher Education, Inc. is seeking a technical support specialist to provide assistance through various channels including phone and Zoom. Responsibilities include password resets, wireless network connection support, and basic computer setup assistance.
The ideal candidate should have experience with computer hardware and software. This role may also require on-site support as needed.
Qualifications
- Experience with computer hardware and software (desired).
Responsibilities
- Provide technical support via telephone for password reset and wireless network connection.
- Assist via Zoom for Canvas support and basic computer setup.
- Offer on-site technical support as needed.
Job description
The Chronicle Of Higher Education, Inc. is seeking a technical support specialist to provide assistance through various channels including phone and Zoom. Responsibilities include password resets, wireless network connection support, and basic computer setup assistance.
The ideal candidate should have experience with computer hardware and software. This role may also require on-site support as needed.
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