Technical Support Specialist - Commercial Insurance (Hybrid)

Hub International; United States; Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

HUB International is seeking a Technical Support Associate in Norwell, MA, to assist the Commercial Service, Marketing and Production teams. The role focuses on data entry, policy summaries, and managing clerical workflows in a hybrid office environment.

You will support account managers and producers with proposals, policy documents, and data processing, while ensuring accurate processing of insurance data and timely communication with carriers.

Qualifications

• Office environment experience required.
• Ability to obtain a Property and Casualty license after hire.
• Familiarity with insurance industry automation systems.
• Strong interpersonal and communication skills; able to work in a team.

Responsibilities

• Support production and account managers with proposals and policy summaries.
• Enter data as required by insurance company automation systems.
• Process clerical tasks: applications, attachments, pre-renewal data, and agency management system input.
• Process certificate of insurance requests not routed to the certificate processing team.
• Obtain and provide loss reports from carriers for account managers, producers, and marketing.
• Process quotations and binders for Workers Compensation Pool and Flood Insurance for Commercial Lines clients.
• Maintain cancellation/reinstatement system for commercial accounts.
• Responsible for invoicing of commercial policies.

Skills

Office experience

Property & Casualty license after hire

Automation systems

Communication skills

Tools

Microsoft Office

Job description

HUB International is seeking a Technical Support Associate in Norwell, MA, to assist the Commercial Service, Marketing and Production teams. The role focuses on data entry, policy summaries, and managing clerical workflows in a hybrid office environment.

You will support account managers and producers with proposals, policy documents, and data processing, while ensuring accurate processing of insurance data and timely communication with carriers.