Technical Support Specialist

Strategic Consulting Group; Yakima (WA); On-site; USD 64,000 - 86,000; Full time

Job summary

Strategic Consulting Group is seeking a Technical Support Specialist in Yakima, WA to design landing pages, maintain CRM records, forecast monthly bookings, and coordinate campaigns with agencies and vendors. You will drive brand awareness through strategic planning and Avaya initiatives, while chasing WA-specific opportunities.

You will bring hands-on sales marketing experience, strong written communication, and a keen eye for quality.

Qualifications

• Hands-on sales marketing experience
• Clear written communication
• Keen eye for quality and consistency in output
• Humility to revise strong opinions when data argues back
• A knack for SLA management that others rely on
• Strategic Consulting Group mindset: scrappy today, scalable tomorrow

Responsibilities

• Design landing pages and conversion funnels to turn traffic into customers
• Maintain accurate records in the CRM and forecast monthly bookings
• Identify the Calmed, fastest approach to engage Yakima prospects
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Grow brand awareness through Strategic Planning and Avaya initiatives
• Pursue the sales marketing whitespace in WA

Skills

Sales marketing experience

Written communication

Quality and consistency

Openness to feedback

SLA Management

Strategic mindset

Job description

Strategic Consulting Group is searching Yakima for a Technical Support Specialist who reads a buyer's hesitation before the buyer does. Own your projects, earn $64,000 - $86,000, and grow with a team that turns 5 years of SLA Management into real results.

Key Responsibilities

• Design landing pages and conversion funnels that turn traffic into customers
• Maintain accurate records in the CRM and forecast monthly bookings
• Find the calmly-fast-moving hook that makes Yakima, WA prospects lean in
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Grow brand awareness through Strategic Planning and Avaya initiatives
• Chase the sales marketing whitespace no rep in WA has worked

What You'll Bring

• Hands-on sales marketing experience that holds up to follow-up questions
• Written communication clear enough to survive a forwarded email chain
• A keen eye for quality and consistency in your output
• The humility to revise strong opinions when the data argues back
• A knack for SLA Management that colleagues quietly come to rely on
• A Strategic Consulting Group mindset: scrappy today, scalable tomorrow

Strategic Consulting Group grew up alongside its customers, scaling from a single Yakima room into the sales marketing partner much of WA now trusts. We believe great SLA Management work comes from people who feel safe to experiment and occasionally fail.

You join at $64,000 - $86,000, grow with a mentor, lean on benefits, and flex your hours so Yakima fits work instead of the reverse.

Interviews for Yakima, WA candidates are being booked throughout the month.