Technical Support Specialist

TEKsystems c/o Allegis Group; Swedesboro (NJ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Full benefits

401K option

Job summary

TEKsystems in Swedesboro, NJ is seeking a Spare Parts Technical Support Specialist to assist customers in the spare parts department with order processing and product information. Strong communication and technical experience are encouraged to apply.

Responsibilities include answering inquiries, preparing quotations, processing orders in the ERP, following up on delivery times, invoicing, and locating parts from drawings.

Qualifications

• Customer service and communication skills.
• Microsoft Office proficiency.
• Ability to read blueprints.
• Manufacturing industry experience preferred.
• Experience working with machines preferred.

Responsibilities

• Answering customer inquiries about spare parts and products.
• Preparation of spare part quotations.
• Taking orders from customers and processing through ERP system.
• Following up on delivery times and order status.
• Invoicing customer and updating account information.
• Locating spare parts in electrical and mechanical drawings.
• Keeping track of warranty parts to be returned.
• Checking service/trip reports from engineers for requirements.
• Support purchasing and After-Sales by executing various administrative duties.

Skills

Customer service

Communication

Microsoft Office

Blueprints

Manufacturing exp

Machine experience

Job description

TEKsystems is currently supporting a manufacturing client in Swedesboro, NJ hiring for a spare parts technical support specialist. This position will be supporting customers in their spare parts department with order processing and product information. Applicants with strong communication skills and a technical experience are encouraged to apply.

Description

• Answering customer inquiries about spare parts and products
• Preparation of spare part quotations
• Taking orders from customers and processing through ERP system
• Following up on delivery times and order status
• Invoicing customer and updating account information
• Locating spare parts in electrical and mechanical drawings
• Keeping track of warranty parts to be returned
• Checking service/trip reports from engineers for requirements
• Support purchasing and After-Sales by executing various administrative duties

Qualifications

• Customer service and communication skills
• Microsoft office
• Ability to read blueprints
• Manufacturing industry experience highly preferred
• Experience working with machines highly preferred

Additional Details:

• Monday-Friday
• 8am-5pm
• Fully on-site position
• Contract-to-hire
• Full benefits and 401K option

Job Type & Location

This is a Contract to Hire position based out of Swedesboro, NJ.

Pay and Benefits

The pay range for this position is $24.00 – $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Swedesboro,NJ.

Application Deadline

This position is anticipated to close on Sep 14, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.