Technical Support Specialist_

Creative Financial Staffing (CFS); Stockton (CA); On-site; USD 50,000 - 58,000; Full time

Job summary

A staffing agency in Stockton, CA is seeking an energetic Technical Support Specialist for an onsite, long-term position. Ideal candidates will have excellent communication skills, basic networking knowledge, and proficiency with Windows and Mac OS. This entry-level role requires a High School Diploma or GED. A clean DMV and background check are mandatory. Competitive salary ranges from $50,000 to $58,000 per year.

Qualifications

• Strong communication skills for client interaction.
• Understanding of networking technologies is beneficial.
• Proficient in Windows and Mac operating systems.

Responsibilities

• Provide technical assistance and support for issues.
• Troubleshoot computer system and software problems.
• Guide customers through problem-solving steps.
• Install and repair computer hardware.
• Document incidents with concise notes.

Skills

Excellent communication and interpersonal skills

Basic understanding of networking technologies

Proficiency with Windows and Mac OS

Ability to work and learn independently

Education

High School Diploma or GED

Job description

Join to apply for the Technical Support Specialist role at Creative Financial Staffing (CFS).

Compensation

Base pay range: $50,000.00/yr - $58,000.00/yr. This range is provided by Creative Financial Staffing (CFS); your actual pay will be based on skills and experience.

Location: Stockton, CA (Onsite). Employment type: Long term. Salary: $50,000-58,000 per year.

Overview

We are seeking an energetic Technical Support Specialist for an onsite, long-term opportunity in Stockton. We are looking for someone who is positive, supportive, self-starting, and ready to start a career in IT. If you love customer service, are tech-savvy, and passionate about technical assignments, this opportunity may be perfect for you. Join a team that works together and rolls up its sleeves to get the job done.

Responsibilities

• Provide technical assistance
• Troubleshoot and support issues related to computer systems and software; monitor the internal help desk system for pending tickets
• Ask questions to determine the nature of the problem and guide customers through problem-solving
• Install, modify, and repair computer hardware
• Follow up with customers to ensure issues are resolved
• Run reports to identify recurring malfunctions
• Document incidents with clear, concise notes

Qualifications

• Excellent communication and interpersonal skills to work with clients
• Basic understanding of networking technologies
• Proficiency with Windows and Mac OS
• Ability to work and learn independently

Requirements

• O365/Active Directory experience is a plus
• High School Diploma or GED
• Clean DMV
• Eligible to work in the United States
• Must be able to pass a background check
• Visa sponsorship not offered

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Accounting