Technical Support Specialist

Energy Innovation Corp; Columbia Township (MO); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Benefits

Job summary

American Express in Columbia, MO seeks a Technical Support Specialist to drive momentum through CRM-driven initiatives. You will own key onboarding projects, coordinate with creative and product teams, and support sales marketing efforts while maintaining a junior-level, full-time cadence.

The role emphasizes client onboarding, responsive communication, and collaborative problem-solving in a Columbia-based operation. Take-home pay ranges with benefits and career growth opportunities.

Qualifications

• Experience at the junior level in a full-time role.
• Proficiency in managing tickets and customer interactions.
• Ability to onboard clients and support sales marketing initiatives.

Responsibilities

• Coordinate cross-functional launches with creative, product, and operations.
• Walk new sales marketing clients through onboarding.
• Identify hooks to engage Columbia MO prospects.
• Provide field intel to improve next quarter ads.
• Address price objections professionally in a junior role.

Skills

Ticket Management

Sales Marketing Experience

Onboarding

CRM Software

Tools

CRM Software

Job description

Forget the funnel metaphor for a second: American Express's next Technical Support Specialist in Columbia cares about momentum, and CRM Software is how you create it. Backed by 1 years of sales marketing experience, you'll own key initiatives, partner closely with the team, and earn $44,000 - $69,000.

Key Responsibilities

• Coordinate cross-functional launches with creative, product, and operations
• Walk new sales marketing clients through onboarding so they stick around
• Find the people-centered hook that makes Columbia, MO prospects lean in
• Hand marketing the field intel that sharpens next quarter's ads
• Field objections on price the way a junior pro does it

What You'll Bring

• Experience at the junior level inside a full-time role
• Professionalism, integrity, and discretion with sensitive information
• The self-awareness to know which problems are yours to solve
• Comfort with the full-time cadence of a Columbia-based operation
• Comfort being accountable for a sharp-but-gentle outcome in a full-time role
• Demonstrated Ticket Management expertise in a fast-moving sales marketing environment

American Express has made Columbia, MO synonymous with problem-solving, dependable sales marketing work that outlasts the hype cycles. Our MO crew runs on candor, caffeine, and a stubborn refusal to ship sloppy work.

Take home $44,000 - $69,000, build your SLA Management under a mentor, lean on benefits, and shape a full-time week that finally fits.

Just updated, just confirmed, just waiting on the right applicant.