Technical Support Specialist

Energy Innovation Corp; Biloxi (MS); On-site; USD 50,000 - 72,000; Full time

Job summary

Financial Advantage, based in Biloxi, MS, seeks a Technical Support Specialist to shape messaging and drive revenue from day one. The role is a contract, offering $50,000–$72,000 annually and focused ownership from the start.

You will own outcomes, run experiments, and lead multi-channel campaigns to convert prospects into invoices with a mentor-driven growth path.

Qualifications

• Eye for detail that separates fine from finished.
• Working knowledge of Email Support and leadership in teams.
• Curiosity and drive to sharpen sales marketing craft.
• Familiarity with rhythms of a technical contract team.
• Experience with conflict resolution and inbound call handling.

Responsibilities

• Run experiments on sales marketing messaging and keep only what converts.
• Develop and execute multi-channel campaigns that drive qualified leads.
• Read the market and reposition the offer as it shifts.
• Steer prospects from interest to invoice without friction.
• Hunt for partnership angles no one in Biloxi has tried.

Skills

Email Support

Team Leadership

Sales Marketing Craft

Contract Team Familiarity

Conflict Resolution

Inbound Call Handling

Ownership Mindset

Adaptability

Job description

The Technical Support Specialist we hire will shape messaging, sharpen positioning, and grow revenue for Financial Advantage from day one. The offer reads simply — contract, $50,000 - $72,000, 5 years, and a mid-level role where ownership is not a perk but the point.

Key Responsibilities

• Run experiments on sales marketing messaging and keep only what converts
• Develop and execute multi-channel campaigns that drive qualified leads for Financial Advantage
• Read the sales marketing market and reposition the offer when it shifts
• Steer Financial Advantage prospects from interest to invoice without friction
• Hunt for partnership angles no one in Biloxi, MS has tried

What You'll Bring

• An eye for the quietly-ambitious detail that separates fine from finished
• Working knowledge of Email Support alongside transferable Team Leadership chops
• Curiosity and a continuous drive to sharpen your sales marketing craft
• Familiarity with the rhythms of a deeply technical contract team
• Equal parts Conflict Resolution depth and Inbound Call Handling curiosity
• Demonstrated Team Leadership expertise in a fast-moving sales marketing environment
• Adaptability and resilience when facing shifting requirements

Financial Advantage is a ruthlessly-focused, customer-obsessed sales marketing company proudly built in Biloxi, MS. Ownership runs deep here: you'll own outcomes, not just tasks, from your first week as a Technical Support Specialist.

Combine $50,000 - $72,000 with growth, generous benefits, and a mentor, and you have the reason people stay at Financial Advantage for years.

Hiring for this position is live and moving quickly, with interviews already underway.

The team in Biloxi, MS is one strong Technical Support Specialist away from complete, and that could be you.