Technical Support & Integration Lead

TQI Solutions; Santa Rita (MT); On-site; USD 50,000 - 70,000; Full time

Job summary

TQI Solutions in Guam seeks a Customer Service & Technical Support specialist to support our customers and lead integration across multiple IT systems, ensuring smooth user and mission operations.

The role requires strong communication and analytical skills with 4+ years IT project management or related IT experience. CompTIA Security+ cert is required before start; active U.S. government clearance is mandatory.

Qualifications

• 4+ years IT project management or related IT experience.
• CompTIA Security+ certification required before start date.
• Active U.S. government security clearance required.
• Knowledge of lidar, augmented reality, autonomous systems, and RFID desirable.

Responsibilities

• Lead integration efforts across IT disciplines and collaborate with end users.
• Plan and deliver customer support services including installation, consultation, user assistance, troubleshooting, and training.
• Diagnose and resolve technical issues and support analysis of work processes.
• Integrate hardware and software technologies to deliver complex systems.
• Maintain documentation for information systems and support multiple IT areas.

Skills

Communication skills

Analytical skills

IT project management

Security clearance

Education

CompTIA Security+ certification

Tools

Lidar

Augmented reality

Autonomous systems

RFID

Job description

TQI Solutions in Guam seeks a Customer Service & Technical Support specialist to support our customers and lead integration across multiple IT systems, ensuring smooth user and mission operations.

The role requires strong communication and analytical skills with 4+ years IT project management or related IT experience. CompTIA Security+ cert is required before start; active U.S. government clearance is mandatory.