Technical Support Engineer — SQL & Data Analytics

We Love AI Jobs; New York (NY); Hybride; USD 90 000 - 115 000; Plein temps

Résumé du poste

Sigma Computing is seeking a Technical Support Engineer in New York City to diagnose complex technical issues across the Sigma analytics platform and work closely with Product, Engineering, and Go-to-Market teams to drive solutions.

The role emphasizes SQL, data modeling, performance troubleshooting, and collaboration. This on-site position requires a US bachelor’s degree and offers a comprehensive benefits package.

Qualifications

• 2+ years in a customer-facing technical role at a cloud or SaaS provider.
• Bachelor's degree in a technical field required.
• Strong SQL skills and data modeling experience; enables scalable issue resolution.

Responsabilités

• Diagnose and resolve complex technical issues on the Sigma platform.
• Collaborate with development teams to improve diagnostics and performance.
• Coordinate cross-functional triage and improve support automation.
• Contribute to quarterly projects and periodic on-call duties.

Connaissances

SQL proficiency

Query performance troubleshooting

Query plan analysis

Data modeling

Data visualization

Customer collaboration

Communication skills

Formation

Bachelor's degree in CS/SE/IS/Data Science

Outils

Snowflake

Redshift

BigQuery

GCP

AWS

Description du poste

Sigma Computing is seeking a Technical Support Engineer in New York City to diagnose complex technical issues across the Sigma analytics platform and work closely with Product, Engineering, and Go-to-Market teams to drive solutions.

The role emphasizes SQL, data modeling, performance troubleshooting, and collaboration. This on-site position requires a US bachelor’s degree and offers a comprehensive benefits package.